We are urgently looking for European & Spanish speaking Hostesses who can join
immediately!
Main Accountabilities:
* Greets guests, escorts them to tables, and provides menus
* Manage waiting list as per brand guidelines
* Offer appropriate seating arrangements
* Receive and record customers dining reservations
* Ensure all orders are filled in a timely and accurate manner
* Maintain clean and organized tables and work area
* Observe proper grooming and personal hygiene at all times
* Assist waiters and head waiters when needed
* Manage event related work including setting up tables of the restaurant
* Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
* Handles guest problems and complaints
* Attend all regular departmental briefings and contribute to an open communication within the assigned team
* Performs other duties pertinent to this job as assigned - Strong customer service and interpersonal skills
* Basic computer skills (Recommended to have previous experience in restaurant software)
* Customer oriented with a positive attitude and smiling face
* Friendly and approachable
* Cooperative and self-giving team player
* Ability and willingness to perform under stress
* Positive energy
* A willingness to go the extra mile in ensuring guests' needs are met
* A huge passion for customer service and hospitality
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