Executes the various export and import customer service processes as
per global design across teams. Monitors assigned exports/imports
performance against KPIs and makes recommended corrective actions where
necessary. Conducts and assists with training of how to handle DGD and
REEF cargo shipments as per manuals, guidelines and policies when an
OTCS has been assigned.
Has accountability for improving the team's performance through process
knowledge and analysis of customer feedback. Has responsibility for
Country/Cluster engagement and joint action planning. Has responsibility for
coordinating the team's daily activity to achieve the deliverables on
timeliness and productivity.
Builds strong relationships with customers to gain an understanding of their business, deliver excellent customer service and maximise sales opportunities.Typically handles a large number of customers or larger, more complex customers. Manages accounts with large business Impact: The level of impac…
At Maersk we have a vision that's larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain through global end-to-end solutions. We count on our people to make it happen. When you join Maersk, you will find that the world is your wo…
Owns and manages the customer experience of small/mid-sized customers (Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures. Responsibility Efficiently handle the work assigned to you by your team leader and optim…
Responsible for owning/managing the end-to-end customer experience of customers This person is responsible for identifying issues proactively, build strong relationship with customers and identify solutions which benefits both Maersk and the customers. Builds strong relationships with customers to …
Builds strong relationships with customers to gain an understanding of their business, delivers excellent customer service and maximises sales opportunities. Delivers a positive customer experience for all customers and ensures a smooth execution of the end to end shipment lifecycle by workin…
Ever wondered how the products you buy in your local supermarket are transported to Egypt? Amazed by the speed at which your new sneakers are delivered to your home? You can now become a part of one of Time's Top 100 Most Influential Companies, shaping the future of Transport and Logistics. No…
Looking for a chance to work with tailor-made logistics in a global leader in container logistics? If you also love talking to a wide array of people during the day - from customers, suppliers, and colleagues around the globe - then this is the job for you. We offer At Maersk, we are pioneers i…
Kitopi is the world's leading tech-powered multi-brand restaurant. With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in spa…
Owns and manages the customer experience of Essential Services Customers. Has responsibility for the end to end customer experience in compliance with all company procedures. Typically handles a large number of customers or larger, more complex customers. Manages accounts with large busines…
Owns and manages the customer experience of LCL product Customers. Has responsibility for the end to end customer experience in compliance with all company procedures. Typically handles a large number of customers or larger, more complex customers. Manages accounts with large business Impac…