Shangri-La Jeddah
ABOUT THE BRAND
Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost
Horizon". Hilton's book was about a tranquil haven in the mountains of the
Himalayas, called Shangri-La, which cast a spell on all who resided there.
Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in
Singapore. Today, the group comprises over 100 hotels and resorts in key
cities in the Asia Pacific, North America, Europe, and the Middle East. Based
in Hong Kong, we are expanding globally with developments underway throughout
Asia, Australia, and the Middle East.
ABOUT THE PROPERTY
Shangri-La Jeddah will be housed in a prominent development with a 235-room
hotel and serviced residences in Jeddah, the second-largest city in Saudi
Arabia and the principal gateway to Mecca. Offering stunning views over the
water, the hotel will feature four restaurants, function areas totalling 2,118
square meters, a luxury spa and fitness areas, a swimming pool, a children's
club, and several lounges.
Job Summary:
To be responsible for providing the most efficient and courteous hotel
reservations service and to undertake other duties and responsibilities as
required by Management.
Responsibilities:
To be familiar with all Shangri-La’s hotel policies and procedures.
To be well-versed with the facilities and services offered by the hotel.
To “master” the room product in terms of rates, layout and physical
attributes, breakdown/configuration, benefits and amenities.
To be well-versed in all reservations handling and process, proficient in
operating the reservations systems and equipment.
To provide prompt, courteous and efficient service at all times. To answer the
phones within three rings.
To upsell whenever possible to maximize occupancy and revenues.
To fully understand market segmentation to accurately “qualify” reservations.
To handle incoming reservation requests/correspondence, confirming or
regretting on the day received.
Reference No COM-22-89 Job Title Agent - Reservation and Ticketing.Jeddah - Sales Category COMMERCIAL Educational Qualifications Two years college diploma in a related discipline OR IATA / Sabre / Galileo / Amadeus certification with Secondary School certification with 2 years of similar …
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Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy b…
Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy b…
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Date Posted: 2022-06-09-07:00 Country: Saudi Arabia Location: Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia Callcenter Agent responsible for attending the Callbacks through OTIS line, Distribution of…