Food and Beverage Host
A Food and Beverage Host is responsible for seating guests and managing table
set-ups to deliver an excellent Guest and Member experience while working to
achieve departmental targets.
What will I be doing?
As a Food and Beverage Host, you are responsible for seating guests and
managing table set-ups to deliver an excellent Guest and Member experience. A
Food and Beverage Host will also be required to work in all areas of Food and
Beverage and strive to achieve departmental targets. Specifically, you will be
responsible for performing the following tasks to the highest standards:
* Welcome guests in a polite and friendly manner
* Coordinate seating for customers
* Up-sell with latest departmental incentives
* Manage table set-ups
* Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
* Follow cash handling procedures
* Manage guest queries in a timely and efficient manner
* Ensure compliance of brand standards
* Strive to achieve departmental targets
* Ensure cleanliness of work areas
* Comply with hotel security, fire regulations and all health and safety legislation
* Comply with local licensing laws
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Food and Beverage Host serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
* Positive attitude
* Good communication skills
* Commitment to delivering high levels of customer service
* Excellent grooming standards
* Flexibility to respond to a range of different work situations
* Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous Food and Beverage and/or industry experience
* Experience with cash handling
* Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
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