Supply Chain Manager (Demand Planning) - Starbucks - Kuwait

Job no: MRF11318
Location: Kuwait
Kuwait Head Office
Starbucks
From the beginning, Starbucks set out to be a different kind of company. One
that not only celebrates coffee and the rich tradition, but that also brings a
feeling of connection. Starbucks coffeehouses have become a beacon for coffee
lovers everywhere because they know they can count on genuine service, an
inviting atmosphere and a superb cup of expertly roasted and richly brewed
coffee every time. It 's not unusual to see people coming to Starbucks to
chat, meet up or even work. Starbucks is a neighborhood gathering place, a
part of the daily routine - and we couldn't be happier about it. Get to know
us and you'll see: we are so much more than what we brew. Starbucks prides
itself on its people, or 'partners' as we call them. We strive to develop each
partner to achieve their career goals, whether this is to become a district
manager, Coffee Master or work within one of our Head Office functions.
The Role:
Responsible to lead the demand planning team, manage the end-to-end Demand
Planning Process by actively collaborating with cross functions and build
consensus on the demand plan
Communicate demand information to the key stakeholders and lead the S &OP
process
Execute all existing analytical tools and business processes to drive SKU-
level forecast accuracy and bias metric improvements and maintain overall plan
alignment
Manage monthly demand review process with key stakeholders for all markets
ensuring business insights and sales plans are captured and translated into
the demand plan
Evaluate and monitor forecast accuracy periodically to identify problematic
areas and take corrective actions to maintain accuracy at target levels.
Responsible to deliver forecasts and accuracy targets that drive appropriate
inventory levels.
Use statistical forecast calculations, methods, and models to evaluate
forecast results (MAD, BIAS, WMAPE)
Publish demand KPIs to senior management and key stakeholders
Provide leadership and engage and develop team members in a high-performance
environment
Leads, motivate, train, and support the team of demand planners to go the
extra mile and collaborate with other teams
Knowledge and Qualifications:
* ‎5+ years experience in Supply Chain or similar with end-to-end knowledge on Demand Planning, preferably in food or retail industry
* In-depth understanding of forecasting models
* Demonstrate advanced analytical and Demand planning / Forecasting logic Skills
* Excellent communication and influencing skills
* Strong time management and organizational skills
* Has multi-brand, multi-market, multi-channel management experience
* High SKU count performance management experience
* Works good with people, from own teams or external teams, and able to influence others through effective communication
* Initiates and leads efficient meetings and business cases where applies
* Knowledge of Demand Planning software solutions such as Oracle, Microsoft, SAP, or other specialized systems would be an advantage
* Well-versed in Advanced Excel and MS Office Apps
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎03 Nov ‎2022 Arab Standard Time
Application close: ‎02 Dec ‎2022 Arab Standard Time