Nursing Divisional Manager

Purpose and Scope of the Job

Manages, coordinates, and participates in a variety of administrative and/or
operational activities related to a specific division or hospital unit within
Nursing Services; provides leadership and direction in accordance with the
hospital policies and procedures. Prepares and manages budgets, supervise
staff and develops policies and procedures consistent with division
objectives.

Main Duties and Responsibilities/Performance Standards

‎1

Oversees the functioning of head nurses, registered nurses and liaises with
the nursing educators to direct division's nursing staff in the performance of
their duties and adherence to appropriate standards of practice.

‎2

Promotes excellence in-patient care, effective interdisciplinary working
relations, and a collaborative planning process that support ongoing
development of clinical services at all levels in the division assigned.

‎3

Reviews the performance appraisals conducted by subordinates to ensure
appraisals are done as per DASH guidelines, and support them with proper
feedback and action plans.

‎4

Follow up on complaints and/or reported incidents regarding nursing care or
actions in a timely manner, and makes/recommends changes as deemed required by
the results.

‎5

Ensures assigned division compliance with the standards of care as per DASH
Policies and Procedures.

‎6

Participates in the revision of assigned division policies, incorporating
evidenced-based practices, after verifying the appropriateness of the
direction with the Director of Nursing.

‎7

Liaises on choices of PI initiatives with the Director of Nursing and reports
progress through the PI department. Leads on specific nursing service
improvement opportunities within the division.

‎8

Participates in task forces or committees as appointed by Director of Nursing.

‎9

Develops and/or revise the nursing manpower plan of the assigned division on
annual basis to meet service demands.

‎10

Actively participates in the nursing department operational plan, and maintain
continuous progress on assigned objectives.

‎11

Assesses and communicates with the director of nursing on assigned division's
staff promotions and recruitment decisions.

‎12

Mentors new head nurses and/or newly appointed senior nursing staff in
adapting to the DASH operations.

‎13

Liaises with the professional developmental unit to ensure continuous
education is maintained across the assigned division.

‎14

Conducts physical rounds daily on all units and patients of assigned division
to ensure the appropriateness of care delivered, safety of working
environment, and staff adherence to DASH policies and procedures,

‎15

Ensures that appropriate levels of resources and supplies are available among
the division, conducting periodic checks on ongoing preventive maintenance of
equipment to promote safe and cost effective utilization of resources.

‎16

Performs other tasks and duties within the scope of the knowledge, skills, and
experience required for the job, as assigned by the DON.

‎17

Facilitates the co-ordination with the head nurses and nursing education
department for ongoing development of nursing personnel within the division.

‎18

Promotes a culture of dignity and respect for patients and their families.

‎19

Ensures that the protection of patients and staff from infection received the
highest priority across the assigned division and is continuously maintained
by subordinates.

‎20

Takes appropriate and timely disciplinary action within the nursing department
using counseling and documentation in accordance with the hospital applicable
policies.

‎21

Serves as the primary channel through which timely communication on issues is
transmitted to and from the Director of Nursing.

‎22

Responsible for developing strategies that maximize the retention of nurses
and enhancing job satisfaction and career development for nurses across the
division.

‎23

Fosters a culture that promotes openness where nurses have the confidence to
speak up in support of providing safe and efficient patient care and services.
Responsible for maintaining a patient centered care environment.

‎24

Establishes mechanisms to actively promote a culture of staff engagement and
taking responsibility to promote shared governance among the division.

‎25

Assumes responsibility for the entire scope of the Director of Nursing
responsibilities in his/her absence whenever assigned.

Qualifications, Competencies and Skills

Education

Bachelor Degree in Nursing; Master's degree preferred.

Experience

Minimum experience of ‎5 years in a senior management position in a hospital.

Licensure

Credentials as per Ministry of Licensing requirements.

Language

Fluent in both written and spoken English, Arabic is an asset.

Computer Proficiency

Good computer skills.

Performance Competencies

‎1

Accountability for professional practice

‎2

Leadership and interpersonal skills

‎3

Ability to work under pressure, owns proper time management.

‎4

Organizational skills

‎5

Effective communication skills

‎6

Ability to develop and present educational programs and/or workshops

Principle Working Relationships and Remarks

‎1

Regular contacts with patients, families, work associates, nursing leadership
and hospital and medical staff.

‎2

INDEPENDENCE OF OPERATION:
Report to Director of Nursing.
Work according to established standards of care and practice.
Work in collaboration with the nursing education staff.
Adhere to all regulatory policies and procedures of Dar Al Shifa Hospital and
the Nursing Department.

‎3

CONSEQUENCES OF ACTIONS OR DECISIONS:
Promotion of Nursing Department objectives (compliance with standards of care
and practice, nursing process, quality improvement, patient satisfaction,
service excellence, staff competence, etc).

‎4

SUPERVISORY RESPONSIBILITY:
Functional and administrative supervision is exercised over Patient Assistant,
Auxiliary Staff, technicians, Housekeeping and other support staff on the
nursing unit to ensure quality of patient care.