Job ID: REF392D
Date posted: 08/12/2022
Company description
The IKEA vision is to create a better everyday life for the many people. We do
this by offering a wide range of well-designed, functional home furnishing
products at affordable prices . We are part of IKEA Al-Homaizi Limited,
operating in three countries - Kuwait, Jordan, and Morocco.
Our keywords are Home, People, Happiness, Development, Leadership, Inclusion
& Diversity, All with Passion!
Join us to bridge your dreams and unique ideas within an organization that
believes in People !
Job description
A day in your life with us:
* Administer & follow-up sales.
* Review customer returns.
* Handle internal transaction forms.
* Enable co-workers and managers to access current Documented operating procedures (checklist).
* Use procedures checklists to assist with on the job training.
* Assure that systems & methods provided in IKEA documentation are implemented in area(s) of responsibility. Identify ,document and monitor all operating procedures carried out in area (s) of responsibility.
* Plan in line with the store Business Plan which include objectives, procedures for reaching the objectives, success criteria, profit & loss /costs , timeline, responsibility and execution assignments.
* To carryout any other jobs assigned by the Service Operation.
Qualification
* Bachelor 's degree in Management / Administration
* 3-5 years' experience in Customer Service
* Fluent in English & Arabic.
* Communication & interpersonal Skills.
* Planning & Organizing.
* Customer Focus Team Work.
* Innovative & Creative Thinking.
* Cost Conscious (Cost awareness)
More Information
A few more details for you
This position is full-time and is located in Kuwait.
Please send your CV in English and tell us why you would be a good fit for
this role.
**Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan,…
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