Job: Personal Shopper - Bloomingdale's - Kuwait
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail
division, Al Tayer Insignia, hosts a portfolio of some of the world 's best
luxury brands in the fashion, jewellery, home and department store categories.
Complementing its position in luxury retail, Al Tayer Insignia has also built
new frontiers in lifestyle retail, representing leading brands in the Beauty,
Home, Fashion and Hospitality sectors. Our brands include Bloomingdales,
Harvey Nichols and Armani to name just a few!
About The Role
We are looking for an exceptional personal shopping assistant to initiate and
drive a specialist and personalised selection for exclusive customers and
contribute to maximise customer satisfaction and customer loyalty
What You 'll Be Doing*
* Identify the needs of the customer and recommend a range of products to choose from to arrive at an appropriate buying decision.
* Analyse consumer behaviour and provide superior standards of customer service with an individual using a distinct personalised approach.
* Maintain relationships with key customers by informing them of new arrivals, inviting them exclusively for previews, promotions and activities conducted in stores.
* Provide feedback to buyers on customer preferences
* Maintain confidentiality of customers' personal information and assure the information will be solely utilised for the store.
* Ensuring the customer database is maintained and updated with all the information pertaining to the exclusive customers.
* Develop, grow and establish relationships with customers resulting in the growth of the Personal Shopping customer database.
* Keeping abreast of the market trends and competitor activities at all times
About You
* * High School or "O" Levels.
* 3 to 5 years retail sales or customer service experience
* Must be client focused and take initiative to resolve problems.
* Takes initiative to seek out responsibilities and follows through on all projects and tasks.
* Must possess strong organizational skills
* Must demonstrate attention to detail.
* Has the ability to continue client relationships
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