HR Business Partner - Starbucks - Kuwait

Job no: MRF12220
Location: Kuwait
Kuwait Head Office
Starbucks
From the beginning, Starbucks set out to be a different kind of company. One
that not only celebrates coffee and the rich tradition, but that also brings a
feeling of connection. Starbucks coffeehouses have become a beacon for coffee
lovers everywhere because they know they can count on genuine service, an
inviting atmosphere and a superb cup of expertly roasted and richly brewed
coffee every time. It 's not unusual to see people coming to Starbucks to
chat, meet up or even work. Starbucks is a neighborhood gathering place, a
part of the daily routine - and we couldn't be happier about it. Get to know
us and you'll see: we are so much more than what we brew. Starbucks prides
itself on its people, or 'partners' as we call them. We strive to develop each
partner to achieve their career goals, whether this is to become a district
manager, Coffee Master or work within one of our Head Office functions.
Role Profile:

The role holder will be accountable for bringing the Starbucks Alshaya People
Strategy and the Group 's HR vision to life. The role holder will work closely
with local stakeholders and Starbucks partners to ensure Group HR best
practices are implemented across and will support the achievement of the
Division's business plan through effective local people and learning
strategies. As the custodian of the Group's culture and values the role holder
will also put in place local approaches to further support partner growth,
engagement and wellbeing at every career level.
The below Key Performance Areas include but are not limited to:
* Work closely with local stakeholders to understand and support the achievement of the annual Business Plans from a people perspective.
* Advise and guide local stakeholders on the effectiveness of local manpower plans and put forward solutions to optimise resourcing and hiring strategies.
* Collaborate with Group Talent Acquisition to ensure manpower requisitions are filled on time, with quality hires, and ensure effective local brand onboarding.
* Use HR data analytics to regularly review KPIs and key trends, and put in place local initiates to address challenges, ie turnover.
* Educate and increase awareness around all annual talent management activities, ensuring timely completion and effective management of under performers.
* Complete annual Talent Reviews for all non-store partners and educate Line Managers on coaching/mentoring expectations of them as Servant Leaders.
* Ensure all non-store talents have clear Partner Development Plans (PDP) in place, following career conversations with Line Managers.
* Support with Succession Planning activities for business-critical roles, working with VP People & Culture to consider how to create further secondment and mobility opportunities.
* Work with Group Total Reward to objectively evaluate competition/market data and recommending cost effective action to local stakeholder and VP of People & Culture.
* Work with the Brand Training Manager to review the effectiveness of local brand training and put forward areas of improvement to enhance the effectiveness of local Learning Specialists.
* Identify talent development needs for non-store partners and share these with VP of People and Culture to ensure central support is provided through the Shared Service model.
* Support and coach line and senior managers on the Group's Disciplinary and Grievance and Performance Management Processes to promote fairness, consistency of approach and employee satisfaction and productivity
* Act as the local custodian of nationalization and feminization's and put forward approaches and strategies to further enhance our EVP.
* Maintain a visible presence through store and market visits to understand the partner voice and to coach field and store teams on HR best practice.
* Identify opportunities/initiatives for improvement and act as a change agent and employee advocate to support culture transformation.
* Provide regular status updates to VP People & Culture, VP MENA and local stakeholders in line with the HR Calendar and escalate any issues accordingly.
Knowledge:
* Local labor law and market nuances
* Financial acumen as it relates to the effective management of the People agenda
* HR best practice solutions across all areas of HR
Experience:
* Experience operating as an HRBP or Senior HR Manager
* Accredited or experienced coach and mentor
* Proven track record of putting forward innovative HR business strategies and positively influencing corporate culture.
Skills:
* Ability to influence without authority
* Resilient and able to initiate and manage health challenge
* Ability to both identity and implement best practice HR solutions
* Effective at multi-tasking, project managing with change management skills
* Growth mindset with the aspiration to constantly grow and evolve.
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world 's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎15 May ‎2023 Arab Standard Time
Application close: ‎14 Jun ‎2023 Arab Standard Time