Hiring New Position LOCAL ONLY 18 Transferrable Customer Service Specialist
Customer Service Specialist
Duties and responsibilities
* Providing customer support via telephone, e-mail, voice chat or in-person
* Informing customers about products and services
* Responding to customer questions
* Resolving customer complaints
* Suggesting solutions for common problems
* Preparing documents and reports
* Updating customer database
* Training new customer service agents
* Collaborating with the management team
* Improving overall customer satisfaction
Requirements and qualifications
* Minimum of a High School Diploma
* Minimum of 3+ years of experience in customer service
* Strong computer skills
* Superb verbal and written communication skills
* Strong interpersonal skills
* Excellent customer service skills
* Ability to build relationships with clients
* Strong persuasion skills
* Excellent multi-tasking skills
* Ability to work with others
* Excellent problem-solving skills
* Ability to prioritize tasks
* Ability to work under pressure
* Ability to work in a fast-paced environment
* Flexibility to work shifts
* Ability to meet deadlines
Working days & hours : Sun - Thu (8hrs per day )
Nationality preferred : Jordanian - Lebanon - Syrian-Egyptian (Christian) -
Yemeni
Gender : MALE
language : soft spoken arabic and basic English
Salary - starting 550 KWD
Candidates can share their cv / resumes to [email protected] or
whatsapp at +965-50662565
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