Responsibilities
* Engaging with new traveling customers - Cooperating with incoming clients to determine their needs and consulting them on an appropriate destination, methods of transportation, travel dates, costs, and accommodations.
* Providing exceptional Customer Service - Making sure clients are thrilled with our services from start to finish, no matter what it takes.
* Facilitating the tailored travel deal - Supporting the process for clients with timely professional insight and expertise.
* Developing Travel and Customer service skills - Improving the professional level by attending various training events and workshops.
* Networking with colleagues and customers - Supporting existing and exploring new contacts in order to maintain a steadily evolving clients' database.
Requirements
* Advanced/Native level of English (Reading, Writing, and Speaking).
* Impeccable Communication and Customer Service skills.
* Advanced level of PC knowledge.
* Hands-on experience with the GDS System is considered an advantage.
* Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives.
Compensation: 5.5K net + unlimited commissions
With us you will:
* Be a part of a top tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions;
* Get opportunities for professional development: learn new skills with online courses, broaden your network in local and international conferences, receive mentoring;
* Enjoy our learning oriented culture: learn and exchange ideas in lectures and workshops led by your colleagues and team leaders;
* Get extra benefits for your health and well-being, organised well-being lectures and workshops to promote and support self-care, arranged office yoga class, vaccination days in the office, and much more;
* Get treated with delicacies at the office with snack days and supply of fresh fruit and delicious coffee;
* Enjoy a variety of employee discount programs and have fun at monthly internal activities and celebrations;
* Work from a spacious, modern, and well-equipped offices.
Here is your Chance! Will you join our team? An exciting opportunity with this dynamic and fast-growing business awaits the right candidate in the role of Customer Service Agent for one of the biggest Travel agencies Serving UK, Hurry Up & Join Transcom Family! ** What's in it for YOU!** * Bes…
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