Business Operations Associate - Outsourced

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Company Description


Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo,
Egypt. We operate in the business divisions Automotive Aftermarket, Power
Tools and Security Systems.
At Bosch, we shape the future by inventing high-quality technologies and
services that spark enthusiasm and enrich people's lives. Our promise to our
associates is rock-solid: we grow together, we enjoy our work, and we inspire
each other.
Join in and feel the difference


Job Description
* Providing services for all BUs in order management (e.g., order intake, claims & query handling, contracts & promo support, customer master data, local defined tasks)
* Understanding of the whole process from order creation through delivery to invoicing.
* Standards & operative improvement of processes.
* Driving automation in a specific functional area (workflow automation, reporting automation, etc)
* Providing best in class service as a point of contact for customers.
* Providing local requirements and raise topics to the regional BOP team that need overarching solutions
* Regular interactions with Sales & Marketing for clarification of the internal and external requirements and their implementation in the systems (e.g., Online sales)
* Handling Customer back-order management for all BUs
* Responsibility for customer complaint/ query management & on time closure
* Responsibility for coordination of Customer contract management


Qualifications
* Bachelor degree in Business Administration or relevant
* ‎1 - ‎2 years of experience needed.
* Good knowledge of sales processes & Business Operations management in the demanded area
* Entrepreneurial thinking and autonomous working manner

ملخص الوظيفة

  • المُعلن : Bosch Group
  • تاريخ الإعلان : 24/01/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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