Overview:
We are looking for a motivated and well-spoken inside sales representative to
join our events sales team based in our Dubai office. The inside sales
representative will be responsible for developing new leads, communicating
with customers, understanding their needs, and ensuring a smooth sales
process. You should be able to close sales and meet targets.To be successful
as an inside sales representative you should be able to build instant rapport
with potential clients, capture key insights about targeted markets potential
clients are interested in, domain of technology they represent and match it
with our wide range of MEA events portfolio (multi-vendor and customized
events) and close sales. We are looking for a representative who is a good
listener and communicate/propose relevant events and generate sales revenue
Why IDC?
IDC is the most respected global technology market research firm. We are
changing the way the world thinks about the impact of technology on business
and society. Our people, data, and analytics create global technology insights
that accelerate customer success. IDC was recognized by the Institute of
Industry Analyst Relations (IIAR) as the 2022 Analyst Firm of the Year
___for the third consecutive year, for delivering critical, timely insights in
coordinated efforts around the world, during a time when our customers faced
unprecedented challenges._
Our collaborative, innovative and entrepreneurial culture is the perfect place
for you to discover your future! We are just getting started!
Responsibilities:
* Research and qualifying key Executive contacts from a target list of organizations provided and potential new organizations.
* Communicating with potential customers, making outbound calls, and following up.
* Understanding customers' needs and identifying sales opportunities.
* Answering potential customers' questions and sending additional information via email.
* Keeping up with product and service information and updates.
* Creating and maintaining a database of potential customers.
* Explaining and demonstrating features of events portfolio and services.
* Staying informed about competing products and services.
* Upselling products and services.
* Closing sales and achieving sales targets.
Qualifications:
* High school/diploma/graduate.
* Previous experience in an outbound role or a related sales position preferred.
* Proficiency in Microsoft Office and CRM software such as Salesforce.com.
* Excellent communication skills, both verbal and written.
* Good organizational skills and the ability to multitask.
* Excellent phone and cold calling skills.
* Exceptional customer service skills.
* Strong listening and sales skills.
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