Fields of Work:
Hospitality
Required for a luxurious reputable club in Doha, Qatar
1. Providing support and advice to colleagues, members and guests regarding
the club services
2. Investigating and proactively solving problems within the club in support
ongoing development of the club's services
3. Enhancing member and guest experience through analyzing customer
experiences.
4. Developing customer complaint and resolution procedures to support
customer experiences of Dana Club.
5. Supporting sales of membership and services through conducting show
arounds and responding to enquiries
6. Communication courteously w/ customers by telephone, email, letter and
face to face.
7. Developing feedback or complaints procedures for members & guests to use.
8. Keeping ahead of developments in customer service.
9. Customer relations management.
10. Learning about the club services and keeping up to date with changes,
packages and promotions.
To APPLY kindly send your updated CV in a word document format to
[email protected] , please mention "Guest Services Manager - Doha" in the subject
line of the email.
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