Billing Engineer

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Role Purpose



  • Analyze business requirements of Vodafone Products & Services for post-paid subscribers.

  • Design & implement products & services in Billing domain.

  • Own code end-to-end from design to development on Billing platforms.

  • Embrace automation and DevOps techniques and use version control on the billing tools and deployments.

  • Ensure all products & services have the highest quality & best customer experience.

  • Third-line support for handling live customer complaints in case it requires fix or enhancement.

  • Communication with technical, business, finance and customer care stakeholders to agree on requirements and proposed design.

  • Work collaboratively in Agile team to deliver business requirements.


**Key Accountabilities and Decision Ownership


**



  • Detailed analysis of business requirements.

  • Approaching simple & optimum design for products & services.

  • Strategic thinking in building new solutions.

  • Ensure proper documentation for all products & services.

  • Sharing knowledge with team members and make use of best practices.

    Key Performance Indicators:

  • Quality and speed of deliverables.

  • Commitment & meeting project deadlines.

  • Positive feedback from direct contact customers.


**


Core Competencies, Knowledge and Experience**



  • Excellent oral and written communication skills.

  • Having strong data-driven analytical skills.

  • Creative and problem solver with a passion to provide excellent customer experience.

  • Comfortable with a multi-tasking, high-energy environment.

  • Experience in managing full application stacks from the OS up through custom applications.

  • Exposure to Virtualization, Cloud Computing and Cybersecurity is a plus.

  • Vendor Management

    Must have technical / professional qualifications:

  • Bachelor's Degree in Computer Science, Engineering, or any related field.

  • Programming / scripting experience (Java, Perl, Python, Javascript, etc …)

  • Good knowledge in computer networks.

ملخص الوظيفة

  • المُعلن : Vodafone
  • تاريخ الإعلان : 21/09/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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