Customer Service Representative

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة


  • Receives, processes and verifies the accuracy of orders from customers utilizing the organization's ERP systems (SAP system) and customer purchase orders

  • Managing customer requests for order changes and updated orders

  • Ensures and provides quality service to both internal and external customers. Receives inquiries from and/or contacts the organization's branch/regional offices to resolve a variety of order-related issues.

  • Participates and provides expertise as a member of the customer service's departmental team and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.

  • Responsible for the maintenance of an appropriate system of internal control for all customer POs , Customer Complains.

  • Handling calls through Five9 telephone system and ensuring to achieve the telephone KPIs.

ملخص الوظيفة

  • المُعلن : Diversey, Inc.
  • تاريخ الإعلان : 04/09/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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