Account Advisor II - Content

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in ‎2004, we've grown quite a lot over the past ‎17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than ‎3,000+ employees! Our food delivery business works with over
‎27,000 brands and almost ‎50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in ‎30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in ‎2020, we have
facilitated the donation of well over ‎1 million meals to those in need, as
well as donated over $‎1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
Role Summary:
Account Advisor II - Content is responsible for updating and making sure that
the information related to all the existing vendors is up to date, in addition
to adding the new vendor's data is accurate on the application.
What 's On Your Plate?
* Updating Menu content of existing vendors' accounts on the system.
* Creating new vendors on the backend matching the content guidelines
* Writing and translating Menu content of new vendors in both Arabic and English languages.
* Updating restaurant's branches and each branch's delivering area.
* Updating any change of item's price.
What Did We Order?
* ‎1-‎2 years of experience in social media or contact center. (Back-office, escalation handling, or content experience is highly preferred.)
* Strong communication skills, both written and verbal.
* Good Microsoft Excel skills.
* Time Management skills.
* Flexibility with rotational shifts.
* Working from the office.

ملخص الوظيفة

  • المُعلن : Talabat
  • تاريخ الإعلان : 06/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

البياضية
05/01/2023

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…

البياضية
15/09/2023

Role Summary Coordinator Content is responsible for updating and making sure that the information related to all the existing vendors is up to date, in addition to adding the new vendors' data is accurate on the application. What's On Your Plate? * Updating Menu content of New & existing vendors'…

القاهرة
24/05/2022

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…

القاهرة
30/04/2022

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…

البياضية
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Role Summary: Overall responsibilities are to handle and resolve all incoming live chat customer inquiries and complaints in a professional, efficient, and effective manner to ensure customer satisfaction and loyalty. Role Scope * Handle all incoming live chats such as; late confirmation, missing…

البياضية
26/10/2022

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…

البياضية
15/10/2022

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…

البياضية
18/10/2022

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…

البياضية
04/10/2022

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…

البياضية
03/01/2023

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…

Language: English