Digital Remote Specialist - People with diverse abilities

Job title: Digital Remote Specialist - People with diverse
abilities
* Location: Egypt
* Remote Working conditions
* Job type: Full Time
* Job Nature: Indoor
About the job
Our team:
At Sanofi, we are striving to create an inclusive culture for people with
diverse abilities.
Our shared vision can only be achieved by embracing the unique qualities of
the different people we are working with as well as being the number one
employer of choice for people with diverse abilities.
You will be responsible for ensuring achievement of sales objectives,
delivering, and promoting key messages about SANOFI 's products through
professional calls, centralized communication to customers to achieve overall
business objective within defined territory through implementing the company's
strategy and policies. _
Main responsibilities:
_Deliver SANOFI results by executing digital customer engagement plans and
territory target:
* Plan & execute customer engagement journey for targeted population in collaboration with customer engagement lead / marketing. _
* _Develop, plan & execute digital activities supporting relevant hybrid medical reps in relevant territories. _
* _Responsible about performance indicators at relevant territories including sales/ MS%/ growth/ message recall/ other Omnichannel relevant KPIs "records of the progress. _
* _Full coordination with all relevant sales force teams regarding POA, CPA, customer engagement journey & tactical plans alignment. _
_Support and Promote company 's products value and image: _
* _Promote Sanofi portfolio to relevant HCPs utilizing digital omnichannel focusing on zoom detailing and other one to one promotional platform
* Utilize available digital platforms & enrich customers experience & engagement. _
* _Enhance medical/ product knowledge message delivery maximized at key targeted customers ' level. _
* _Working in compliance with the code of conduct and relevant company policies and procedures. Maintaining discretion with company-confidential information
* Differentiate value of SANOFI brands by understanding customer 's behavior, needs and submitting reports and utilizing digital tools as required by the company in a timely manner. _
_Develop Customer insight Strategy and planning:
* Support customers engagement lead / marketing to develop relevant digital activation plans based on customer insights.
* Communicate HCPs feedback, support in developing content materials suitable for digital engagement through continuous and structured recommendations
Facilitate & Sustain access of Sanofi Products: _
* _Expand targeted segment & reach through national e-consent and prospect future potential customer for the pure play model. _
* _Drive customer operation excellence by segmentation analysis with clear persona definition to optimize content & targets digitally. _
* _Takes initiative & leverages network, academics, digital or innovate ways outside of own area to create learning opportunities. _
_Key Performance Indicators:
* Number Of contacts/days
* Targeted Omnichannel:
* Zoom MI
* RTEs
* National digital initiatives follow up/ tracking
* National e consented HCPs C/D "optional/ line" _
* _Sales/ MS%/ Growth% "depends on business nature" at defined territories _
* _Call quality: "call duration - detail aid usage - satisfaction survey" _
_Perform other duties as assigned.
* Respect of company 's values, code of ethics and social charter. _
* _Respect of personal data protection charter.
* Responsible for applying the HSE related requirements for the company in all related working procedures.
About you
* ‎0-‎2 years ' experience in pharma industry _
* _University degree Veterinary, Pharmaceutical Science or Medicine
* Excellent command of English language.
* Knowledge of digital technologies
* Ability to deal and to utilize authorized promotional platforms
* Market data analysis
* Ability to plan calls on customer availability
* Work flexibly based on customer needs
* Excellent communication and interpersonal skills
* Customer service skills " Negotiation Skills"- Self Control - Patience- Active listener - Business Knowledge". _
* _Strong time management skills.
* Practical digital skills.
* Competitive, Innovative, Decisive & Collaborative Mindset. _
* _Analytical and Well Organized.
* Customer Focused
Please note that only People with diverse abilities PWD are
entitled to apply for this post.
Applying candidates should hold a Valid Governmental ID Card for PWD people
with Diverse Abilities and meet the minimum requirements of the Role.
Please attach your governmental ID card in the application.
If you are not a candidate with diverse abilities, you can still review
other available vacancies on our website.
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But
progress doesn 't happen without people - people from different backgrounds,
in different locations, doing different roles, all united by one thing: a
desire to make miracles happen. So, let's be those people. _
_At Sanofi, we provide equal opportunities to all regardless of race, colour,
ancestry, religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion
actions at sanofi.com !
At Sanofi diversity and inclusion is foundational to how we operate and
embedded in our Core Values. We recognize to truly tap into the richness
diversity brings we must lead with inclusion and have a workplace where those
differences can thrive and be leveraged to empower the lives of our
colleagues, patients and customers. We respect and celebrate the diversity of
our people, their backgrounds and experiences and provide equal opportunity
for all.