QUALIFICATION REQUIREMENTS:
Reading, writing and oral proficiency in the English language
Holding valid driving License.
JOB FUNCTIONS:
* ### The ability to review all materials concerning daily events, i.e. return guests, VIPs, arrival, departure and function sheets.
* ### The ability to handle guest luggage with care and efficiency and presenting the in-room orientation, as well as providing information about the hotel and city.
* ### The ability to handle a guest room change request.
* ### The ability to assist departing guests with luggage, transportation requirements, etc.
* ### The ability to store and retrieve guests luggage and belongings.
* ### The ability to answer telephones, deliver messages, packages, flowers, etc. to the guest rooms.
* ### The ability to run errands for guests, Concierge and the Guest services staff.
* ### The ability to help maintain a high standard of cleanliness in the ground level lobby, the front entrance and the luggage storage areas.
* ### The ability to call guests by their names and remember return guest's names.
* ### The ability to project an image of friendliness, professionalism and willingness to provide personalized services to guests.
* ### The ability to work closely with the Front Office, Valet Parking, concierge and door staff.
* ### The ability to keep the Assistant Manager and/or Guest services manager well-informed as to any guest problems, special requests, complaints, etc.
* ### The ability to maneuver luggage carts, heavy and awkward crates around the hotel.
* ### The ability to report deficiencies noted in guest rooms and on guest floors to the Guest services manager or Assistant manager.
* ### The ability to follow-up on missed wake-up calls and any phones off the hooks.
* ### The ability to respond properly in any hotel emergency or safety situation.
* ### The ability to perform other tasks or projects as assigned by hotel management and staff.
* ### The ability to use the hotel computer system and phone system
Since Fortune Magazine named Four Seasons
Corporate in 1998 as one of the 100 best
companies to work in. Having trouble searching for meaningful
benefits? We would like to offer our employees
competitive benefits:
* Career advancement opportunities
* Strong culture
* Best-in-industry training
* Luxury environment in magnificent locations worldwide
* Competitive salaries
* Complimentary stays at FS properties (based on availability), with discounted meals
* Dental and medical/disability/life insurance
* Retirement benefits/pension
* Employee service awards
* Annual employee party/social and sporting events
* Complimentary meals in dedicated employee restaurants
Learn more about what it is like to work at Four Seasons - visit us:
http://jobs.fourseasons.com
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
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