Customer Support Agent with English

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Description of the job offer


NAOS Marketing is recruiting Customer Support Agents with English.
If you speak and write perfect English and already have experience in Customer
Support, you are the professional we are looking for! As a Customer Support
Agent, you will answer customers ' queries, recommend solutions, and guide
users through the features and functionalities of an e-commerce platform.


Your responsibilities as a Customer Support Agent with English


will include
* Answering call or email inquiries
* Verify client information
* Inform the client explaining procedures, answering questions, and providing information
* Help the client and solve their issue.
* Write notes/summary in the CRM.


Work conditions



  • Full-time vacancy

  • Five days per week (Monday-Friday) & Eight hours per day (‎9 am to ‎6 pm)

  • Medical Insurance

  • Total Salary up to ‎8.000 EGP GROSS distributed as follow:

    • Fixed salary ‎5.500 EGP

    • + Attendance bonus ‎1.000 EGP

    • + KPI: up to ‎1.500 EGP, based on performance



  • Work location: El Maadi, NAOS Marketing offices


Job Requirements



  • Excellent communication and problem-solving skills

  • Multi-tasking abilities

  • Patience when handling tough cases

  • Excellent English


HOW TO APPLY?


Click on the "Apply Now!" button below and fill in all the application form
fields.
In the " I am applying for " section, make sure to choose: ‎113 - Customer
Support - English.

IMPORTANT! Make sure to write down your correct email and phone number.
Otherwise, our team of recruiters will not be able to reach you out!
It would be best to read our article on how to become an extraordinary social
media Customer Support agent. It might be interesting for you to prepare for
the job interview!

ملخص الوظيفة

  • المُعلن : NAOS Marketing
  • تاريخ الإعلان : 29/04/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : 8.000 ج.م
  • الهاتف : -

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Language: English