Details
Required Experience 1-2 Years
Department Customer Operations
Career LevelJunior
Position Location Cairo
Skills
Excel
Communication
Excellent English
collection
Billing
Requirements and responsibilities
Do you want to work in an exciting, rewarding, and collaborative environment
where you are appreciated and valued?
Are you passionate about IT, software development, business solutions, BPO,
customer operations, etc.? Are Innovation, Talent, and Excellence part of your
DNA?
We are an international IT and Software Services* company that provides
exceptional experiences to customers around the world from our five offices in
Egypt, Canada, and Poland. Over 70 global partners rely daily on our 800+
employees for superior Software Development and BPO/ Customer
Operations services, as well as innovative Business Solutions.
We are growing - and fast. Join us, and let's grow together! Apply now.
Identify Overdue Customers, Contact Overdue customers to collect money from
them, and report back to your direct manager.
Our competitive advantage is the superior quality of our services and
solutions. Our satisfied customers fuel our phenomenal growth; in fact, 95%
of our customers return to us for more projects.
Your Responsibilities as Collection Specialist: -
* Follow up on AR collections through calls and emails.
* Knowledge of billing procedures.
* Reconciling payments to ensure the accounting system reflects the correct transactions
* Posting payment and reconciling with bank statements
* Updating the aging report with client 's comments on payments status
* Communicating with account managers for high-aging clients.
* Checking client's payment history for accurate communication in terms of collection (eg: checking advances)
* Issuing Credit-Memos for clients.
* Support at the end of month closure
* Ability to identify errors
* Report summary of completed tasks and issues.
* Appropriate handling of sensitive information
* Handling customers' questions and requests.
Skills and qualifications required to succeed as a FlairsTech Collection
Specialist: -
* Bachelor 's degree in finance/accounting ( preferable )
* MS office knowledge: excellent word, excel knowledge
* One Year minimum experience in collection
* Able to deliver quality work under pressure
* Attention to detail and have numerical skills
* Strong customer service skills
* V.good Written and oral English is a must
* Time management skills
* Negotiation skills
* Ability to work to deadlines
* Available to work night shifts
Join us and propel your career journey to new heights!*
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