Operations Assistant

Are you interested in working with communities delivering exceptional
experiences*? Would you describe yourself as a highly structured
individual with fast learning abilities? Are you highly collaborative with
a knack for thriving in cross-functional duties? Does the prospect of
supporting the development of a large-scale, highly innovative enterprise
excite you?
Sounds exciting? Read on …
ABOUT US
Africa has an untapped talent pool that is increasing exponentially, with a
projected workforce that will exceed India and China by ‎2035 Fuelled by this,
our mission is to create work opportunities for millions of Africa's youth and
solve the world's shortage of technology talent.
Our company SAND has ‎170+ staff members from ‎30+ countries with plans to
acquire several companies around the world to become a multi-billion dollar
global technology services provider that employs over 100K employees across
the globe.
We have ‎3 brands represented in our ecosystem:
* With ALX , we are building the fastest-growing pool of technology talent in the world, training young talent across Software Engineering, Cloud Computing, Data Science and Salesforce. We are shaping the next generation of software engineers in over ‎60 countries.
* Through our talent agent, The Room, we are creating a community (‎43+ countries represented to date) for the World's top tech talent sparking transformative careers by connecting top technology talent with extraordinary opportunities for impact.
* Through Sand Technologies we support enterprises and scale-ups around the world to develop world class technology products, build great technology teams, generate more revenue, and deliver outstanding customer experience. Our clients include one of the largest cloud computing providers in the world as well as Bestseller A/S (Denmark), Create Prime (New Zealand), Stanbic Bank (Kenya), and Tamara (Dubai).
With varying levels of expertise in software development, data, cloud, machine
learning, artificial intelligence, UX design, web development, etc, we
providing unparalleled opportunities to technology talent worldwide while
reshaping industries, disrupting traditional business models, and creating new
opportunities for innovation and growth.
We do hard things!
ABOUT THE ROLE
As the Cairo team progresses to the next stage of operations it has become
necessary to hire a rockstar operations assistant who will help to oversee and
track multiple projects with different stakeholders across the organization
and even externally where applicable.
You will be an extension of the General Manager and will have to be hands on,
analytical and proactive in your day to day activities as this role will
require minimal supervision.
REQUIREMENTS :
* ‎1 to ‎2 years of professional experience in any field; experience with project management, events activation and coordination, youth engagement, and community service a plus
* Experience in operations and systems-building in a high-growth/scale environment
* A bachelor's degree in any field with an excellent academic record
* Fluency in English (verbal and written); knowledge of other local languages a plus
* Relationship-driven : highly skilled communicator with a strong customer service focus and desire to do what's best for our customers at all times
* Attention to detail: to ensure you deliver the best customer experience and promptly follow up on all the information they need
* Excellent communication and presentation skills: you can effectively articulate and communicate ideas both verbally and in writing
* Interpersonal skills: you have a collaborative mindset and can work well with others
* Humility and openness to feedback: you are always looking to learn and have an insatiable curiosity and hunger to grow
* Innovativeness and creativity: you have a tendency to use your imagination to create or introduce something new or different in any situation
* Basic Project Management : Familiarity with the fundamentals of project management, including planning, execution, and monitoring. Ability to oversee a project from inception to completion, ensuring all objectives are met.
* Data Presentation and Analysis : Proficient in collecting, interpreting, and presenting data in a clear and concise manner. Capable of using data visualization tools to represent information effectively.
* Multitasking Capabilities* : Demonstrated ability to handle multiple tasks or projects at once, ensuring each is progressing as planned. Skilled in switching between tasks seamlessly without losing focus or momentum.