Human Resources Officer - InterContinental Cairo Citystars

A little curiosity fuels our soul for adventure and experiences. At
InterContinental Cairo Citystars, we do more than satisfy our guest's
curiosity, we inspire them. Our passionate colleagues help create memorable
and unique experiences for our guests; in a place truly connected to the local
neighbourhood, infused with intriguing design and local flavours. Every day
brings new discoveries, fresh ideas, and unexpected journeys.
A little taste of your day-to-day:
Every day is different at IHG, but you 'll mostly be:
Work within the established Human Resources department budget and control
expenses.
Maintains department office area in an organised and professional manner and
is responsible for replenishing office supplies and equipments used.
Coordinates HR Hotel activities and meetings within the department and hotel
e.g. GM Round Forums, Departmental meetings, Colleague Heartbeat forums etc
for all levels.
Is the first point of contact on the portable HR Colleague hotline to answers
queries from colleagues in a professional manner.
Assists the HR Director and HR team with recruitment, interviewing and
selection processes and sends appropriate correspondence to all applicants and
managers in a timely manner.
Prepares documentation required for application for Work Permits and renewals
of the same.
Provides guidance and counsel to management and colleagues on colleague
benefits including insurance and pension programmes, financial partnerships.
With the support of the Learning & Development team, Create, manage and
maintain colleague's files and ensure a smooth on boarding process for new
recruits.
Establish and maintains an effective filing system for the HR department in
conjunction with the HR team to facilitate easy location, retrieval and search
for files.
Facilitates actions to resolve colleague issues and escalating them to
appropriate management team.
Prepares and processes paperwork required to update colleague's payroll
records e.g acting allowance, long service awards, promotions and salary
changes.
Maintains and projects IHG's professional reputation.
Responsible for establishing and maintaining effective communication,
coordination and working relations amongst colleagues in all departments and
with the management team.
Ensures Heart of House and HR social media communication platforms are up to
date and have relevant material.
Organises for Winning Ways Bash, facilitates the quadrant presentations,
nominees of stars and recognition awards.
Issues colleagues with nametags, facilitates provision of Colleague ID cards
from supplier among other duties.
What we need from you
Education
Bachelor's Degree or similar qualification in Human Resources/Organizational
Development or related field is required.
Minimum of ‎3 years relevant Human Resources professional experience.
Ability to maintain confidentiality to the extent possible in all Human
Resources-related matters.
Strong analytical understanding of Hotel operations and Colleague trends
Outstanding in communication and influencing skills
Skills
Excellent written and spoken communication skills in English, particularly to
deal effectively with people from diverse backgrounds.
Ability to work as part of a diverse team
Maintains high confidentiality in regards to guest privacy and any related
hotel matters.
Familiar with hotel software systems Windows, Excel, PowerPoint, MICROS and
other POS systems
Able to work rotational shifts in any day of the week.
Able to work in other sections of the department as required.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary
that rewards all your hard work to a wide range of benefits designed to help
you live your best work life - including a full uniform, impressive room
discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we
celebrate difference and encourage colleagues to bring their whole selves to
work. IHG Hotels & Resorts provides equal employment opportunities to
applicants and employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran status, or
disability. We promote a culture of trust, support, and acceptance. Always
welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make
a difference in a collaborative environment. We know that to work well, we
need to feel well - both inside and outside of work - and through our
myWellbeing framework, we are committed to supporting wellbeing in your
health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental
Hotels & Resorts has pioneered international travel since the 1940s, we are
passionate about sharing our renowned international know-how and cultural
wisdom in truly impressive surroundings. We all take great pride in being
genuine ambassadors of the InterContinental®️ brand and to be part of the
brand you will have a thirst for travel, passion for culture and appreciation
for diversity. We create inspiring experiences for those seeking a richer
perspective on the world. If you'd like to embrace a world of opportunities,
we'd like to welcome you to the world's most international luxury hotel brand.
Let's Go Further Together.