Assistant Sales Manager

Job Number ‎23123202
Job Category Sales & Marketing
Location Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt
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Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

The position assists with the soliciting and handling of sales opportunities.
Ensures business is turned over properly and in a timely fashion for proper
service delivery. Assists in leading all day-to-day activities related to
sales with a focus on building long-term, value-based customer relationships
that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience
* ‎2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; ‎2 years experience in the sales and marketing or related professional area.
OR
* ‎4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities
* Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
* Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
* Develops relationships within community to strengthen and expand customer base for sales opportunities.
* Assists with managing and developing relationships with key internal and external stakeholders.
* Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities
* Participates in sales calls with members of sales team to acquire new business and/or close on business.
* Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue
* Identifies new business to achieve personal and location revenue goals.
* Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
* Assists in closing the best opportunities for the location based on market conditions and location needs.
* Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service
* Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
* Services our customers in order to grow share of the account.
* Executes and supports the company's customer service standards.
* Provides excellent customer service consistent with the daily service basics of the company.
* Sets a positive example for guest relations.
* Interacts with guests to obtain feedback on product quality and service levels.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global
community. We 've been a place to gather and connect since ‎1937. At Sheraton,
associates create a sense of belonging in more than ‎400 communities around the
world. We invite, we welcome, and we connect guests through engaging
experiences and thoughtful service. If you're a team player who is excited to
deliver a meaningful guest experience, we encourage you to explore your next
career opportunity with Sheraton. Join us on our mission to be 'The World's
Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio
of brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become
the best version of you.