Sales Development Manager, Research Intelligence

Key Result Areas - Main Activities and Responsibilities
Prospecting and lead qualification
* Research, identify, and qualify target accounts through effective outreach methodologies and effective communication of our value proposition to key decision-makers.
* Identify contacts & reach out to lists of prospects, both outbound and inbound.
* Be responsible for planning and recording prospecting activities through our CRM database.
* Schedule appointments between prospects and designated Account Executive.
Teamwork
* Collaborate with sales and marketing team members to achieve individual and team goals.
Build knowledge
* Learn trends in our domains in order to speak comfortably to academic leaders about their challenges and needs.
* Learn the solutions in the Research Intelligence portfolio to probe and discover customer needs we can solve.
General Competencies
* Drives for results
* Collaboration and Teamwork
Technical and Functional Competencies
* Sales prospecting skills, by phone, email, and social media
* Self-starter, eager to learn
* Exceptional communication skills - both written and spoken
* Resilient and able to adapt
Education, Knowledge, Skills and Experiences (and any other requirements)
Basic Qualifications
* Bachelor's degree
* ‎3+ years of work experience in customer-facing role
* Confidence to credibly engage with senior University leaders
* Be able to speak and write fluently in English and Arabic
Ideal Qualifications
* Experience with selling by phone and meeting targets
* Experience working for, or delivering services to, universities, academic libraries, and/or research organizations
* Experience working in an international matrixed organization
* Experience with online customer engagement platforms (e.g. Salesforce) and social media for customer engagement
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