Service Sales Specialist

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You will be working as Service Sales Specialist - Alex Area and will be the
part of Electrification business area for Services division based in Cairo,
Egypt. In this role you will be reporting to Service Local Sales & Marketing
Manager and will be responsible to drive service sales process in
collaboration with the Service Sales Manager, generate service sales
opportunities and secure profitable sales, focus on installed base penetration
(IB) and sell the entire service product portfolio for Low and Medium Voltage
product & system, build long term customer relationships and ensure immediate
response to specific customer needs and issues

Your responsibilities

• Approach channels with build up a long relationship with customers, evaluate the market potential and ABB installed base data utilizing ServIS, identify sales opportunities, allocate resources to execute the service sales strategy and ensure achievement of sales targets


• Increase installed base (IB) penetration by effectively utilizing ServIS, promote value add service product solutions supporting Life Cycle Management (LCM), improve service presence with existing IB potential and upcoming elephant project delivery from main business


• Achieve sales target with respect to both budget and cost-effective solutions to the customers, exhibit high expertise in technical solutions & service products, demonstrate immediate resolution to customer's concerns as needed


• Working hand-in -hand with service operation in order ensure target volume and profitability, generates service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring


• Penetrate the ABB Installed base and promote the various ABB Service portfolio at Low & Medium voltage scope as upgrade, retrofit, replacement with value-added solutions to the benefit of the customer and ABB


• Understand the industry channel strategy and requirements, prepare the service sales plan for different accounts to ensure the segment coverage, prepares ABB's Service offerings based on customer need and in coordination with the Service Sales Manager


• Marketing Acts as a marketer/salesperson of ABB's service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings) with translates the needs of customer into relevant ABB Service offerings and solutions.


• Comply with ABB Sales process, Healthy, Safety and integrity, charts out and monitors sales proposals, tenders and follows up proposal statistics, effective utilizing ABB service sales tools and database, ability to successfully collaborate and communicate with internal ABB Divisions for Service Sales colleagues to ensure strong, positive and profitable customer relations


• Monitors client financial status and reports any changes regarding risk to relevant internal partner teams, identifies and manages potential risks relating to contract agreements across customers/channels

Your background

• Bachelor 's Degree in Electrical power


• ‎3-‎5 years' experience at Sales, preferable at Service -Target ‎2.5 MUSD


• High technical knowledge for Low & Medium voltage product & solutions, experience and good network connection at Industry Segment


• Ability to travel to customer meetings, corporate trainings, and tradeshows, must be able to multi-task and manage multiple tasks-Efficient time management


• Strong results orientation, strong communication skills, customer focus, presentation skills, self-motivated and proactive


• Fluency in both English and Arabic language is mandatory

Benefits

• Retirement plan

More about us

ABB 's Electrification business is responsible for the go-to-market strategy
and generating profitable growth for the Electrification Business Area. Our
‎10,000 strong commercial team represents the portfolio of all Electrification
Business Area Divisions in over ‎100 countries. Our unmatched domain expertise
across key industry verticals and channels combined with our truly global
footprint makes us able to deliver extraordinary business results, supporting
our customers with solutions which address their current needs, whilst
considering the future emerging trends such as Urbanization, Digitalization
and Shift to Electricity and Sustainable Energy Work model: on site #LI-onsite