CS Logistics Specialist

Job Title

CS Logistics Specialist

Job Description

Philips is a global leader in health technology, committed to improving
billions of lives worldwide and striving to make the world healthier and more
sustainable through innovation. Driven by the vision of a better tomorrow.
But it 's not just what we do, it's who we are. We are ‎80,000, wonderfully
unique individuals, with two things in common. An unwavering sense of purpose
and a relentless determination to deliver on our customers' needs. It's what
inspires us to create meaningful solutions - the kind that make a real
difference - when it matters most.
The world and our customers' needs are changing faster than ever before and
while we are proud of what we do already, we know we can do more. That's why
we need you, to help us tackle increasingly complex challenges posed by ever
evolving health and well-being needs.
In this role, you have the opportunity to make life better*
Looking at the challenges the world is facing today Philips ' purpose has
never been more relevant. So, whatever your role, if you share our passion for
helping others, you'll be working towards creating a better and fairer future
for all.
You are responsible for
for directing, optimizing and coordinating full order cycle until delivery (at
the right time and on the right place) to enhance business development and
ensure sustainability and customer satisfaction, manage logistics personnel
and logistics systems and direct daily operations. You will report to the
Customer Care Center Manager.
* Fully Responsible for on time delivery managing outbound and inbound shipments in a timely and accurate manner, while ensuring continuous improvement of warehouse performance.
* Ensure a smooth customs clearance and importation, prepare all the required data,
* Q&R/permits/documents on time.
* Organize and monitor the storage and distribution of goods inside and outside the country (inventory control).
* Operate warehouse and managing the security and accountability of inventory through transaction documentation, process and procedure verification, and system review, as also audit of incoming and outgoing shipments.
* Responsible for the maintenance and compilation of documents for the purpose of data entry and following up in the event of discrepancies and ensuring compliance with appropriate regulations, policies and timely and accurate resolution of issues that may arise.
* Ensure full data and plans visibility with the team, stakeholders, and management.
* Align requirements and data with CFC (customer fulfilment center), PM's for accurate delivery.
* Ensure reverse logistics is managed and salvage activities are performed and to have an overview of non-salvaged goods
* Maintain the full support for the stakeholders during the local and/or indent order cycle for the direct and indirect business models.
* Managing 3rd party logistics, including external warehousing and transportation based on SLA.
* Review Warehouse and Shipping performance with provider to make sure their performance is up to standard.
* Accountable for inventory accuracy at external warehouse and review of any inventory issues (damage, loss, missing or excess inventory).
* Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
* Resolve any arising problems or complaints.
* Maintain metrics and analyze data to assess performance and implement improvements.
* Plan or implement material flow management systems to meet production requirements.
* Comply with laws, regulations and ISO requirements.
* Monitor product import or export processes changes to ensure contentious compliance with regulatory or legal requirements.
* Ensure carrier compliance with Philips policies or procedures for product transit or delivery.
* Negotiate transportation rates or services when available for cost effectiveness.
* Supervision, selection, coaching and evaluation of team personnel to ensure operational efficiency.
* Train shipping department, logistics, and warehouse personnel in roles or responsibilities regarding global logistics strategies.
* Design models for use in evaluating logistics programs or services or transport activities.
You are a part of
An organization with an incredible diversity of nationalities, skills,
backgrounds, functions and challenges. At Philips we have opportunities for
graduates as well as experienced professionals in everything from applied
research to marketing and sales in over ‎100 countries. We 're a fascinating
company to be part of, with a strong emphasis on cultural awareness, mutual
understanding and out-of-the-box thinking.
**
To succeed in this role, you 'll need a customer-first attitude and the
following.
* Proven working experience in logistics management.
* Record of successful distribution and logistics management.
* Demonstrable ability to lead and manage staff.
* Excellent analytical, problem solving and organizational skills.
* Ability to work independently and handle multiple tasks.
* Experience working in Matrix Organization.
* Experience in Customer Services or Customer Relations (‎3 - ‎5 yrs. minimum)
* Communication and relationship management considering cultural and language differences.
* Strong knowledge in ERP/ SAP/ Excel is a must have.
* University degree in Business Administration, Logistics or Supply Chain.
* Fluent in English, verbal and written in addition to local language is a must have.
In return, we offer you
A meaningful career, with new challenges in our dynamic organization, working
in an encouraging multinational and multicultural environment. We are happy to
provide you with this opportunity to work with new technologies. You will be
surrounded by passionate and committed, colleagues who share your ambition to
create outstanding customer experiences. Your work will be ambitious and full
of opportunities for growth. Variety and challenge will be part of your daily
routines.

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to
deliver great outcomes for our people and our customers. We are embracing an
approach wherein we spend more time together than apart - which for full-time
employees translates to an average of at least ‎3 days working from the office
and up to ‎2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and
home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in ‎3 ways:
We believe in the importance of impactful collaboration: There's a certain
energy when everyone 's in the same room that can heighten idea generation and
creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary
according to task and team schedules. Flexibility isn 't office or online, it
means choosing the space that works best for you, your teams and our customers
on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed
to support our well-being, offer career advancement opportunities, and enable
us to be at our best.
Why should you join Philips?*
Working at Philips is more than a job. It 's a calling to create a healthier
society through meaningful work, focused on innovative, customer-first health
technology solutions. Help us improve the health and well-being of billions of
people, every year. Ultimately creating a career that no one could have
planned for. Even you.
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