Valeo is a tech global company, designing breakthrough solutions to reinvent
the mobility. We are an automotive supplier partner to automakers and new
mobility actors worldwide. Our vision? Invent a greener and more secured
mobility, thanks to solutions focusing on intuitive driving and reducing CO2
emissions. We are leader on our businesses, and recognized as one of the
largest global innovative companies.
Job Description
Mission:
* We focus on developing innovative technology and systems that reduce fuel consumption in cars and increase efficiency, while keeping the pleasure of driving.
* Being part of Application/Tooling team in PTS (PowerTrain Systems):- PTS Electronics Product Group designs and makes all the power and control electronics for the Powertrain Systems Business Group, for internal needs and directly for automakers.
* Tooling Team is responsible for developing and maintaining desktop applications that are used through embedded SW V-Cycle to Support teams in Cairo, Cergy, Creteil, Shenzhen and Chennai.
* PTS Software Team is delivering software to most premium Manufactures such as Porsche, Daimler, VW, Audi, PSA, Volvo, Jaguar, Land Rover, GEELY, CHANGAN, Jac.
* PTS Technical Support Engineer shall work excitingly in the following activities and technologies:
* PTS Tooling team develops Desktop applications using state of the art development methodologies that can include Agile Scrum Software development & Automatic Validation.
* PTS Tooling team members have the responsibility to support other PTS teams in France, Germany, China & Chennai
Job Description:
* Technical Support Engineer main mission is to address close coordination with all PTS sub teams
* Understand the different tool chains used within the department and be the first level of interface for any issues raised
* Monitor Jira Tickets and address L1 support within the defined SLA
* Analyze the raised issues and work on solving them.
* Automate any manual work that can be automated.
* Based on the level of the required solution, route the request to the respective domain specialists
Job Requirements:
* B.Sc. in Computer Engineering or Computer Science
* Excellent command of English language is a must.
Technical Support Engineer Qualification:
* From 0 to 2 years of experience in the Technical Support field.
* Excellent Knowledge of Git is a must
* Excellent Problem solving skills is a must.
* Excellent knowledge of any Scripting language.
* Good Knowledge of Java, Javascript
* Knowledge of Jenkins and CI Pipelines is a plus
* Knowledge of OOP, design patterns, C#, is a plus.
* Absorb and Learn new technologies.
* Quick Responsive to requests.
* Customer main focus and customer satisfaction.
* Self discipline and Goal commitment.
* Result oriented.
Job:
R&D Engineer
Organization:
GTSC Engineering Software CDA
Schedule:
Full time
Employee Status:
Regular
Job Type:
Local + contract
Job Posting Date:
2023-03-12
Join Us !
Being part of our team, you will join:
* one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
* a multi-cultural environment that values diversity and international collaboration
* more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
* a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
More information on Valeo:
https://www.valeo.com
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innova…
1\. To provide a professional first technical point of contact for the customer . 2\. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3\. Provide updates as needed to the customer in order to meet performance objectives. 4…
## **About the role** 1\. To provide a professional first technical point of contact for the customer . 2\. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3\. Provide updates as needed to the customer in order to meet perfo…
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innova…
## **About the role** * To provide support through the Service Excellence Process to IBO Customers, including processing of Customers Calls/ Inquiries, incident opening, qualification and management, troubleshooting and resolution. * To be responsible for the management of both proactive and re…
## **About the role** To provide a professional first point of contact for the Customer * To accurately log all incidents/inquiries in a timely and effective manner * Diagnose fault-related cases both proactive and reactive by effectively utilizing software diagnostics and other network/product…
## **About the role** * Provide technical point of contact for customers' incidents. * Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. * Diagnose fault-related incidents by effectively utilizing software diagnos…
**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies …
## **About the role** Responsibilities 1\. To provide a professional first technical point of contact for the customer . 2\. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3\. Provide updates as needed to the customer in or…
## **About the role** * Provide technical point of contact for customers' incidents. * Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. * Diagnose fault-related incidents by effectively utilizing software diagnos…