Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United A"rab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than 35,000 employees across more than 20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organisation to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day.
Overview of the role:
* The primary focus of the role will be to receive, process and administer all departmental job costing in accordance with the retail and distributor process requirements and guidelines.
What you will do:
* Return unacceptable job cards to the appropriate department with clear and concise reasons for the rejection of the job card for costing.
* Support the Aftersales department in ensuring the correct invoicing of productive labour, consumables, oils. paint and materials and any sublet items are with the correct and accurate allocation of all job codes, repair incidents and associated repair codes for each repair, to minimise the lost productive time used on diagnostic of repairs, and to conduct all of this whilst operating within the retail and manufacturer guidelines.
* Complete the daily process, review, verification and processing of job cards.
* Ensure that productive working hours are claimed against each repair type and minimise lost productive hours.
* Ensure that each job card meets the distributor recommended operational programs to ensure correct procedure and Kaizen adherence.
* Support the Aftersales department in ensuring the correct invoicing of productive labour, consumables, oils, paint and materials and any sublet items are with the correct and accurate allocation of all job codes, repair incidents and associated repair codes for each repair, to minimise the lost productive time used on diagnostic of repairs, and to conduct all of this whilst operating within the retail and manufacturer guidelines.
Required Skills to be successful:
1.- Automotive experience
2.- Communication skills
3.- Timely Resolution
4.- Proficient in Microsoft Office (Microsoft Excel a must)
About the Team:
* Reporting to the Dealer Principal and will work closely with the Aftersales Team and internal and external stakeholders.
What equips you for the role:
* Bachelors Degree or Diploma.
* 2 to 3 years' automotive experience in a similar role.
* SAP Dealer System knowledge.
* Experience with invoicing.
* Knowledge of automotive parts.
We're here to provide excellent service but a little help from you can ensure
a five-star candidate experience from start to finish.
Before you click "apply": Please read the job description carefully to ensure
you can confidently demonstrate why this opportunity is right for you and
take the time to put together a well-crafted and personalised CV to further
boost your visibility. Our global Talent Acquisition team members are all
assigned to specific businesses to ensure that we make the best matches
between talent and opportunities. We not only consider the requisite
compatibility of skills and behaviours, but also how candidates align with our
Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves
available to you throughout the application process. We make every effort to
review and respond to every application.
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