Riyadh, KSA or Dubai, UAE
Hi, I'm Shahied, your Recruiter. At CSG, we choose to see beyond a resume
paper. We put your story, perspective, background, and what you have to offer
first. While the traditional approach works for some, many miss out on
fantastic talent like yourself, and we refuse to make that mistake. Instead,
we believe that by channeling the power of all, we make ordinary customer and
employee experiences extraordinary.
Channel the power of YOU as the next Full-Time Program Delivery Director
at CSG.

Who will love this job

• A hybrid - you excel when you can choose your work style - remote, in-office, or a combination of both


• A leader - you dedicate time to mentor peers to help increase their customer and technology understanding


• An individualist - you succeed by leading your own projects and producing impactful outcomes


• An empath - you know how to connect and communicate with different audiences worldwide


• A winner - you achieve or exceed goals while maintaining an elevated level of integrity

What you'll do

• You will provide overall leadership to entire project team, including overseeing other functional team leaders


• You will communicate with internal/external clients to determine specific requirements and expectations; manage client expectations as an indicator of quality, perform escalations


• You will create estimates, project plan, project schedule, resource allocation and expenses to ensure targets are reached


• You will be a supervisor and provide coaching to multiple project teams


• You will provide line management function and give feedback on team performance and reward

You should have

Research shows that candidates from underrepresented backgrounds often don't
apply for roles if they don't meet all the criteria - unlike majority
candidates meeting fewer requirements. Channel the power of YOU and apply
to discover if we're a match.
* Bachelor's degree or Diploma in Information Technology, Computer Science or Telecommunications
* Minimum ‎10 years of IT/Telecommunications industry experience
* Minimum ‎5 years project management experience managing large implementation/software development projects
* Experience in Agile methodology
* In-depth understanding of client's industry

Our Story

For over ‎40 years, we've serviced the world's most recognizable brands with
future-ready solutions in customer engagement, revenue management, and
payments that make ordinary customer experiences extraordinary. As a trusted
technology provider in telecommunications, retail, financial services, and
healthcare, our solutions impact over ‎900 customers in over ‎120 countries.
Over ‎5,000 customer-obsessed CSGers in more than ‎20 countries made it possible
and helped reach our $‎1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we
power our people with the choice to work from home, in-office, or a hybrid
work combination that integrates well with their lifestyle. You'll find CSGers
exercising this choice at most of our locationsworldwide.
We are committed to building and nurturing a diverse, supportive, and
inclusive work environment where individuality is valued, and our people can
flourish. We believe our workforce should reflect the world we live in and
that we are stronger because of our differences. By embracing different
backgrounds, attributes, experiences, and perspectives, we will help our
employees, customers, and communities excel while, together, we work toward
making social equality a reality.
We are committed to making a bigger community impact by creating new
opportunities and access for underrepresented communities, protecting the
environment, and developing technology solutions that foster digital
inclusivity. That's just who we are. If not us, then who?
Follow us! LinkedIn | Facebook | Twitter

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