ICT Program Director

About this opportunity
We are looking for an Information and Communication Technology (ICT) Program
Director (PD) who will lead number of projects in the Cloud, Software and
Services (CSS) domain in terms of scope, time, costs, and quality in
accordance with the agreement made with the project sponsor. You will ensure
that a contract for products and/or services is delivered to the satisfaction
of Customer, Program sponsor and Ericsson.
To be successful, you will record details and clarify the project scope,
secure the vital resources, and plan and monitor all necessary activities.
Depending on the project category and complexity, you will be active
participant in the project governance group and engage Stakeholders.

What you will do
* Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort of Ericsson "agent" at the customer premise to increase the customer's trust in Ericsson as a Partner.
* Need hands-on experience when it comes to projects delivery and guide up-sales opportunities.
* Mentor the team, to interact with them and to support them in their professional growth, and to identify and recognize talents!
* Support asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best approaches from the programs driven.
* Be responsible for contract fulfillment, establish the program organization, clarify scope and secure vital resources at the right cost level
* Secure delivery compliance to both contractual and business-case requirements!
* Drive program executions and securing delivery according to contracted scope and delivery dates
* Need ICT, BSS proficiency and solid track record in Operator Transformation Programs and System Integration Projects with minimum budget of 15MUSD.
* Having complex migration experience in system integration projects.
* Manage projects operational relationships with the customer, arranging meetings, customer events and ensuring a high level of customer satisfaction
* Strong Leadership Skills are required. Required to work closely with the account team during presales, involved in contract execution strategy, cost estimations, time & resource planning.

You will bring
* Education: Bachelor or Master of Science in Engineering, Computer Science or equivalent.
* ‎12-‎18 years of Project Management solid experience: in Information and Communication Technology industry with demonstrable experience of managing complex programs
* Domain and Technology experience: BSS (Business Support System), mediation, charging, order care, catalog management etc
* Certification: PMI(C) project manager certification (PMP) or equivalent
* Proven problem-solving skills and good in written & spoken communication
* Customer focused and desired to understand business and customer needs. Flexible to work in team with high interpersonal skills.
* Professional attitude with solid ability to prioritize, manage time and deliver results
* Proficiency in English

Additional Requirements
* MBA is plus
* Experiences related to project management methodologies, techniques and tools and professional competence related to the project type and the nature of the project outcome.
* Experience working with multi-national global decentralized organizations with the ability to establish good working climate in a virtual environment using phone, mail and collaboration tools as communication vehicles.
* Experience/knowledge in Ericsson Business Process (EBP) IT Process, ITIL, eTOM will be preferred.

This role is based in Saudi Arabia.

Why join Ericsson?
At Ericsson, you ´ll have an outstanding opportunity. The chance to use your
skills and imagination to push the boundaries of what´s possible. To build
never seen before solutions to some of the world's toughest problems. You´ll
be challenged, but you won't be alone. You´ll be joining a team of diverse
innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process
looks like.

Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.

Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.
Primary country and city: Saudi Arabia (SA) || Saudi Arabia : Riyadh : Riyadh
Req ID: ‎724607