Police Report Clerk

Job Number ‎22146308
Job Category Rooms & Guest Services Operations
Location Marriott Riyadh Diplomatic Quarter, ‎6781 Abdullah AlSahmi Street,
Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Assist guests with their business center needs (e.g., making copies, sending
faxes, typing) and bill services. Open and close the business center. Instruct
guests on how to access the internet. Package, label, and ship items for
guests and ensure that charges are applied to proper accounts, room numbers,
or credit cards. Coordinate delivery of packages, mail, faxes, and/or boxes to
the proper meeting room or guest room. Contact appropriate individual or
department as necessary to resolve guest call, request, or problem. Process
all payment types such as room charges, cash, checks, debit, or credit.
Balance and drop receipts according to Accounting specifications. Monitor
inventory of supplies and equipment and order general office supplies. Notify
Loss Prevention/Security of any guest reports of theft.

Report accidents, injuries, and unsafe work conditions to manager. Follow all
company policies and procedures, ensure uniform and personal appearance are
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review
written documents accurately and completely, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others, and support team to reach common goals. Read and visually verify
information in a variety of formats; grasp, turn, and manipulate objects; and
stand, sit, or walk for an extended period of time. Move, lift, carry, push,
pull, and place objects weighing less than or equal to ‎10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.