Customer Care Director

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

Job Description



  • Candidate will be responsible for selecting, hiring and training customer team. The team will be interacting and managing travel and booking operators - to provide mobility, travel arrangements

  • The candidate needs to have a good understanding of operating a DMC and knowledgeable of the online booking system.

  • Will have to work along with head of travel trade, set up and support the sales development team around the world.

  • He/she will also have to coordinate online and offline activities for the booking platform.

  • DMC - team will take care of entire asset (accommodation+activities+experience) to provide for travel trade operators for booking final packages with clients


The Successful Applicant



  • Minimum ‎5 years of managerial experience.

  • Background - travel trade and operations team on site, management, concierge services/ luxury services

  • Regional experience/ understanding of the market.

  • Understand of DMC and Tour Operator operations.

  • Proven experience in Group Operations and other areas of the company is a plus

  • Experience of working with computers, particularly Microsoft applications

  • Fluency in spoken and written English, Arabic and 2nd language is an added value

  • Willingness to travel


What's on Offer



  • Working on a leading Vision ‎2030 project

  • Global exposure with attractive package and benefits
    Contact
    Ghaliya Lulu
    Quote job ref
    JN-‎082022-‎5730815


Job summary


Sector
Marketing
Subsector
Leisure, Entertainment & Travel
Industry
Public Sector
Location
Riyadh
Contract type
Permanent
Consultant name
Ghaliya Lulu
Job reference
JN-‎082022-‎5730815

ملخص الوظيفة

  • المُعلن : Michael Page AE
  • تاريخ الإعلان : 24/08/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

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