Customer Care Agent

؜ - ؜الرياض, منطقة الرياض ؜ دوام كامل

تفاصيل الوظيفة

Role responsibilities:
- Answering incoming calls and responding to customers' requests via various
means e.g. emails, in a timely manner.
- Managing and timely resolving customer complaints in line with the company
standards.
- Maintaining ownership of calls throughout the lifecycle of the caller’s
request, including but not limited to sale of products, placement of orders,
follow-ups, escalation of issues as and when required, resolution of issues,
etc.
- Providing accurate product and service information to customers.
- Researching required information using available resources.
- Timely processing of orders, forms, and applications.
- Completing call logs and reports in line with the company standards.
- Identifying customer needs, researching issues, resolving complaints, and
providing solutions.

ملخص الوظيفة

  • المُعلن : -
  • تاريخ الإعلان : 18/11/2022
  • نوع العمل : دوام كامل
  • مستوى الخبرة : -
  • المستوى التعليمي : الثانوية العامة أو ما يعادلها
  • مكان العمل : الرياض, منطقة الرياض
  • الراتب : 4,500 ر.س
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

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الشارقة
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Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our peo…

جدة
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Date Posted: 2023-03-22 Country: Saudi Arabia Location: Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia Callcenter Agent responsible for attending the Callbacks through OTIS line, Distribution of calls…

دبي
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Language: English