Regional Field Sales Manager - Central Region

Summary

Posted: Jun ‎9, ‎2022
Weekly Hours: ‎48
Role Number: ‎200370365
The people here at Apple don't just build products -- they build the kind of
wonder that's revolutionized entire industries. It's the diversity of those
people and their ideas that inspire the innovation that runs through
everything we do, from amazing technology to industry-leading environmental
efforts. Join Apple, and help us leave the world better than we found it. Are
you passionate about technology, want to make an impact and have the desire to
work on groundbreaking product innovations? Then we are looking for you. At
Apple, new ideas have a way of becoming extraordinary products, services, and
customer experiences very quickly. If you bring passion and dedication to your
job then there is no telling what you could accomplish. As an ASC Supervisor
you are responsible for the sales performance, customer experience, quality
and advocacy within the Retail channel in an assigned territory. You will
supervise a team of Apple Solution Consultants (ASCs) providing leadership and
inspiration to achieve their quantitative and qualitative goals. It's expected
that you will build a world-class team to ensure they have all tools necessary
to turn their skills and talent into amazing results. You lead your team to
perform through a balanced combination of remote management and working side
by side during in-store visits (‎80% of the working time). You are a natural
leader who's passionate about Apple and drives sales and customer experience
through day to day guidance, feedback, coaching and role modelling for the ASC
team. Your knowledge and passion about Apple helps keep you up to date with
the competitive landscape and trends.

Key Qualifications

• Supervising and developing the team on a daily basis.


• Setting the team's quantitative and qualitative targets in alignment with country business targets and objectives - and driving the team to achieve these goals


• Analysing weekly, monthly, quarterly performance against targets, KPIs (key performance indicators) and objectives


• Building and executing development programs for the team to ensure necessary skillsets and knowledge to achieve performance targets


• Reporting business results and competitive trends to Regional Sales Managers (RSMs) and providing insightful recommendations on a weekly basis


• Ensuring that Apple product merchandising is consistently up to the standard and updated as required to meet brand guidelines for your territory


• Active involvement into all store level activities to ensure sales and advocacy efforts are optimised and targets exceeded for assigned territory


• Establishing and maintaining excellent relationships with partner store management

Description

Proven supervisory or leadership experience in a dynamic, result driven
environment, as well as shown success in developing customer centric mindset
Proven ability to hire, motivate, coach, train and lead team members to
consistently provide amazing customer experience and results Understands the
importance and is skilled at giving and getting feedback up, down and across
Ability to motivate and develop a high performing team through a balanced
combination of remote management and working side by side Consistent track
record of success in the delivery of quotas Ability to work autonomously and
deal with ambiguity resolving issues to the best outcome for the business and
the customer Exceptional communication and interpersonal skills Fluent verbal
and written English High standard of values, trust, ethics and integrity.

Education & Experience

Additional Requirements

• Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity.