IT Supervisor

Posting Date Jun ‎20, ‎2022
Job Number ‎22102524
Job Category Information Technology
Location The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi
Arabia, Saudi Arabia VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-Time
Relocation? Y
Position Type Non-Management
Located Remotely? N
At more than ‎100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

POSITION SUMMARY

Troubleshoot and resolve technical problems or issues related to computer
software and systems. Provide technical guidance and recommendations to
resolve business problems. Analyze, recommend, and implement process
improvements. Enter commands and activate controls on computer and peripheral
equipment to integrate and operate equipment. Troubleshoot, modify, support,
manage, and maintain applications programs and user accounts. Maintain records
of daily data communication transactions, problems and remedial actions taken,
or installation activities. Train or instruct users in the proper use of
hardware or software. Manage and coordinate planning, design, operations,
maintenance, and resource allocation of telecommunications activities,
including client/server support and strategic and tactical planning. Consult
with and advise others on administrative policies and procedures, technical
problems, priorities, and methods related to telecommunications.

Assist management in hiring, training, scheduling, evaluating, disciplining,
and motivating and coaching employees; serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Follow all company policies and procedures; protect company
assets. Speak with others using clear and professional language. Ensure
adherence to quality expectations and standards; identify, recommend, develop,
and implement new ways to increase organizational efficiency, productivity,
quality, safety, and/or cost-savings. Visually verify information. Enter and
locate information using computers/Point of Sale (POS) systems. Move, lift,
carry, push, pull, and place objects weighing less than or equal to ‎10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.