IT Supervisor

Posting Date Sep ‎01, ‎2021
Job Number ‎21098152
Job Category Information Technology
Location Burj Rafal Riyadh A Marriott International Hotel, King Fahad
Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.

POSITION SUMMARY

Troubleshoot and resolve technical problems or issues related to computer
software and systems. Provide technical guidance and recommendations to
resolve business problems. Analyze, recommend, and implement process
improvements. Enter commands and activate controls on computer and peripheral
equipment to integrate and operate equipment. Troubleshoot, modify, support,
manage, and maintain applications programs and user accounts. Maintain records
of daily data communication transactions, problems and remedial actions taken,
or installation activities. Train or instruct users in the proper use of
hardware or software. Manage and coordinate planning, design, operations,
maintenance, and resource allocation of telecommunications activities,
including client/server support and strategic and tactical planning. Consult
with and advise others on administrative policies and procedures, technical
problems, priorities, and methods related to telecommunications.

Assist management in hiring, training, scheduling, evaluating, disciplining,
and motivating and coaching employees; serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Follow all company policies and procedures; protect company
assets. Speak with others using clear and professional language. Ensure
adherence to quality expectations and standards; identify, recommend, develop,
and implement new ways to increase organizational efficiency, productivity,
quality, safety, and/or cost-savings. Visually verify information. Enter and
locate information using computers/Point of Sale (POS) systems. Move, lift,
carry, push, pull, and place objects weighing less than or equal to ‎10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.