About WeDeliver
WeDeliver is a B2B crowdsourced logistics platform focusing on providing
faster delivery intra cities with Same Day delivery and 2 hours delivery. We
aim to deliver Ecommerce parcels as fast as delivering pizza! So having stable
supply and well on boarded captains is a key component to achieve our goals
and maintain service quality.
WeDeliver raised the largest pre-seed $2.4 million round for its B2B
crowdsourced delivery platform in Saudi Arabia and the third-largest for a
start-up in the MENA region up-to-date.
About the job
As part of the Supply Acquisition team you'll acquire supply for meeting the
requirements of the business and provide best in class reliability and supply
experience for WeDeliver Customers. Lead cross functional supply related
projects, manage vendor relationships to increase supply on the WeDeliver
Platform, ensure reliability and experience across all delivery verticals on a
daily basis and actively contribute to the data-driven environment of
WeDeliver with best practices, methodology and data visibility.
What do we expect from you?
* Forecasting acquisition trends and onboarding Captains based on demand projections
* Maintain delivery KPIs including delivery time and Captain performance
* Captain retention, loyalty and engagement
* Supplier relations and performance management
* Facilitates for hiring of quality captains
* Provide training, coaching and support for captains to complete the onboarding process
* Maintain roster and monitor captains performance to raise the bar high
* Arrange for ramp up and ramp down according to the business requirement
* Record attendance / timesheet of captains and solve escalations or concerns
* Build a strong and efficient communication channel between captains, variable force and internal team
Great to have !
* 2-3 years of relevant experience working in similar industry and role
* Ability to get hands-on in a complex operational environment, own projects and work with multiple stakeholders to drive the project to the finish line
* Confident, outgoing, and with a predisposition to teach others
* Ability to effectively troubleshoot problems and work collaboratively within a team environment
* BS/MS level (or equivalent) within a subject relevant to the position
* Proficiency in Microsoft Excel
* Excellent English and Arabic language
What to expect from us!
* Fun, flexible working environment
* Equity in the business and the chance to be a part of something big
* Get the chance to learn and apply the highest standards in your field
* Get the chance to learn and use the best tools and services available worldwide
* Competitive Salary
* Employee Development Programs
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