Assistant Store Manager

Sales And Customer Focus

Consider the needs of customers at all times

Implements a high standard of customer focus within the store

Regularly assesses customer service standards within store

Leads by example in all aspects of customer service

Actively seeks ways to achieve or exceed shop sales targets

Ensures all members of team have an understanding of figures and targets to be
achieved

Ensures any promotional offers, regarding stock, are implemented within own
store

Ensures store maintenance budgets are used effectively to maintain smooth
running of the store

Store Administration

Regularly audits own store administration and resolve any issues

Implements, within own store, any changes in administration procedure
positively and effectively

Take over the role of the store manager in his absence

Stock Presentation & Management

Liaises with Retail and Concept Manager to ensure store has the correct stock
package and required stock levels to maximize sales potential

Ensures a high standard of visual merchandising and maintenance amongst all
staff

Effectively communicates any changes in stock or store layout to all members
of the team

Ensure that each member follow the retail standard

Maintaining the back store operation and replenishment of the merchandise

Competition Management

Is aware of the key competitors for the store & monitors competition on all
aspects on a regular basis.

Suggests proactive measures to the Area Manager to counter competition
threats.

Staffing & Performance Management

Monitors/ Manages schedules for salesperson work hours, vacations and days
off;

Resolves salesperson complaint and concerns and provides ongoing performance
feedback, Counsels salesperson when necessary;

Encourage full participation of salesperson in creating store goals and
developing plans

Ensures store portrays the company image in all aspects of personal
presentation and adheres to the company dress code as laid out by the Company

Maintain the leave of the staff

Security

Ensures security procedures are adhered to throughout the store e.g. Staff bag
checks

Maintains a high standard of security awareness, regarding stock and money,
within store

Completes all reporting requirements of the Store Manager on time.

Qualifications

Sales And Customer Focus

Consider the needs of customers at all times

Implements a high standard of customer focus within the store

Regularly assesses customer service standards within store

Leads by example in all aspects of customer service

Actively seeks ways to achieve or exceed shop sales targets

Ensures all members of team have an understanding of figures and targets to be
achieved

Ensures any promotional offers, regarding stock, are implemented within own
store

Ensures store maintenance budgets are used effectively to maintain smooth
running of the store

Store Administration

Regularly audits own store administration and resolve any issues

Implements, within own store, any changes in administration procedure
positively and effectively

Take over the role of the store manager in his absence

Stock Presentation & Management

Liaises with Retail and Concept Manager to ensure store has the correct stock
package and required stock levels to maximize sales potential

Ensures a high standard of visual merchandising and maintenance amongst all
staff

Effectively communicates any changes in stock or store layout to all members
of the team

Ensure that each member follow the retail standard

Maintaining the back store operation and replenishment of the merchandise

Competition Management

Is aware of the key competitors for the store & monitors competition on all
aspects on a regular basis.

Suggests proactive measures to the Area Manager to counter competition
threats.

Staffing & Performance Management

Monitors/ Manages schedules for salesperson work hours, vacations and days
off;

Resolves salesperson complaint and concerns and provides ongoing performance
feedback, Counsels salesperson when necessary;

Encourage full participation of salesperson in creating store goals and
developing plans

Ensures store portrays the company image in all aspects of personal
presentation and adheres to the company dress code as laid out by the Company

Maintain the leave of the staff

Security

Ensures security procedures are adhered to throughout the store e.g. Staff bag
checks

Maintains a high standard of security awareness, regarding stock and money,
within store

Completes all reporting requirements of the Store Manager on time.

Primary Location: SA-SA-Riyadh
Work location/ موقع العمل: Najran - Abha Najran - Abha Riyadh
Job: Retail Operations
Organization: Shoexpress KSA
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Sep ‎7, ‎2019, ‎10:11:‎39 AM