Learning Coordinator

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you'll be doing

Organizational:
Follow all relevant LandD policies, processes and standard operating
procedures so that work is carried out in a controlled and consistent manner
Operational:
Implement activities under close supervision
Escalate complex problems to the relevant person to ensure case/issue is
closed efficiently and in timely a manner
Act as the point of contact for all suppliers, trainers and candidates
Provide administrative and clerical support to the Training Department Manager
and Specialists
Compile training policies and procedures as guided by the Training Manager
Prepare the training events calendar
Ensure all records are kept up to date and participants get accurate and
timely joining instructions and other relevant information
Advise department employees on educational programs available within the
department
Maintain a library of training books, videos, and audio tapes and making them
available for check out where appropriate
Organize and carry out the distribution of bulletins and other documentation
relevant to the training function
Prepare and send training contracts and certificates
Ensure that proper program documentation, record keeping, and materials
inventory are completed and kept current
Record and update room bookings for training events and meetings and maintain
registers for course bookings
Contact attendees and department representatives about training programs
Organize and assist with catering arrangements and services for training
events and meetings
Preparing name tags, training material, copies, binders, evaluation forms…
before every training
Follow up on participants lists and ensure high attendance rates
Monitor stocks of training materials and catering items, reordering as
appropriate
Prepare and follow-up on training invoices and billing
Preparing reports such as summary of invoices, PandL of trainings, cumulative
participants' lists
Participate in relevant projects and community activities as and when needed

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.