Mailroom Reliever - Riyadh

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

(22002BB)
Saudi Arabia-Central Province-Riyadh | Full-time | Permanent | Standard


Accountabilities


Role Documentation
Country SA
Business Unit Express
Role Title Mailroom Reliever
Department Logistics
Reports to Mailroom Supervisor


Role Purpose
Scope


Collection and Delivery


Pickup and delivery deliver shipments safely and within the standard time
frame. Prior with courier / collection all shipments must checked physically
to ensure required paperwork's avail and shipments in condition to travel in
transit / deliver to customer


Reporting / Documentation


Prepare Debrief report at end of each working day. Complete all required
paperwork for all collected shipments.


Quality of Service


Maintain and adhere all company standards related to personal appearance,
vehicle cleanliness and paperwork prepared for customer shipments.
Professional behavior and attitude attending customers.


Security


Ensure security of shipments, collected cash and company vehicle. Ensure to
use padlock on vehicles at all times to secure customer shipments and company
asset.


Sales and Customer Service


Deliver on time monthly invoices. Act as a messenger between customer and
credit controllers in relaying customers queries in regards to billing and
sell insurance on outbound shipments


Sporh & SPR

N/A


Budgeted turnover year


Size of Budget (year)


Nb of FTEs


Nb of Direct / Dotted Line reports


Nb of countries


Other relevant dimension



  • To ensure the smooth execution of both Operational and Customer Service requirements for selected accounts in line with SLA'S agreed and the direction of the Mailroom supervisor and Manager .


  • covering Mailrooms customers in Raiyah as per business requirements and deliver a variety of customer shipments within a given area and time frame , Provide customers assistance and accurate information on their shipments and carry goods from them with appropriate and compete paperwork.




  • MAJOR CHALLENGES




Dealing with aggressive situations, traffics problems, collecting and securing
cash collections.



  • DEGREE OF SUPERVISION


Courier Leader and Supervisors.


Competencies



  • PERSON S PECIFICATION


‎3.1 Education
High Secondary Education.


‎3.2 Experience
‎2 years service based experience with valid driving license.
‎3.3 Technical Knowledge/Skills
Good command of English
Basic knowledge of vehicles and its associated operating techniques.
Computer literacy preferable.


Planning Organizing


Establishing a course of action for self to accomplish goals. Establishing
priorities on smooth execution of both Operational and Customer Service
requirements deliveries and pickups.


Communication


Ability to communicate in most affective manner with customer and colleagues
in the company. Convey clear and precise information to customers.


Teamwork


Work effectively with the team. Support and help others in performing their
jobs efficiently. Be a guide for new staff.


Etc …


RCS Grading
Career Group


Career Stream


Job Family


Grade


O2


Approval
Date: Name/Function
Posting Legal Entity SNAS Postal Est.

ملخص الوظيفة

  • المُعلن : DHL Express
  • تاريخ الإعلان : 29/04/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

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