Care Coach

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

**The Care Coach is a Project Team member whose primary responsibility is


to maintain regular contacts with the patient within the project framework.
The Care Coach will be in charge of executing the program activities as well
as regular reporting of the project progress and key milestones to the Program
Manager.**


The Care Coach is responsible to:




  • Identify patient/caregiver care requirements by establishing personal rapport with patients.




  • Ensure patient onboarding, ongoing monitoring, assessment, educational and counselling support to identified patients/caregivers throughout the patient treatment cycles, this could be through remote interactions and Face to Face (only if needed since the dependency will be mainly on virtual communication)




  • Encourage the patient to adhere to the multidisciplinary setting designed for patients




  • Motivate patients to adhere to their regular treatment schedule and monitors patient 's adherence to treatment as per the standard of care and protocol.




  • Capture Key data points and variables throughout the treatment journey




  • Establish a compassionate environment by providing emotional and psychological support to patients/caregivers.




  • Maintain safety needs and follow proper communications protocol in case of an emergency.




  • Report the client 's condition and any changes to the program Manager and send progress notes to program Manager on frequent basis




  • Assure quality of care by adhering to therapeutic standards.




  • Accurately capture patient details following face to face and telephone interactions and assessments in the tracking software.




  • Report any potential adverse events, product quality issues or other perceived safety risks.




  • Refer specific medical queries or issues to other healthcare professionals in accordance with local guidelines or company protocols where appropriate.




  • Communicate with and develops relationships with other healthcare entities/organizations as deemed needed for the Program and within their scopes.


    IQVIA is a leading global provider of advanced analytics, technology solutions
    and clinical research services to the life sciences industry. We believe in
    pushing the boundaries of human science and data science to make the biggest
    impact possible - to help our customers create a healthier world. Learn more
    at https://jobs.iqvia.com

ملخص الوظيفة

  • المُعلن : IQVIA
  • تاريخ الإعلان : 29/04/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

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