Document Controller

Job Description:
POSITION OVERVIEW:
Coordinates project document and records management services for all aspects
of a project from start-up to closeout. This includes providing on-demand
request services to the Project Manager, delivery order managers, functional
group leads, and staff. Ensures that the document control system is
administered and maintained in accordance with Parsons and client procedures.

SPECIFIC RESPONSIBILITIES:
Provides technical guidance to lower-level staff assigned to the Document
Control department. Prioritizes, assigns, and monitors workload to ensure
project deliverables meet schedule. Establishes clear/concise work standards
and goals for staff. Provides training and development, reviews work produced,
completes performance evaluations, conducts employee counseling, and takes
corrective action as necessary.
Resolves non-routine help desk issues and inquiries related to document
controls (e.g., resolving access issues).
Provides on-demand request services to the PM, delivery order managers,
functional group leads, and staff. Some examples: (‎1) providing labor forecast
reports to delivery order managers on anticipated document control support
requirements; (‎2) creating/formatting customized electronic libraries in
SharePoint for collaboration and document management.
Identifies and coordinates document control resources to support program team
members, and serves as a liaison to client counterparts.
Administers and maintains mailbox traffic, electronic documentation, incoming
record logs, project library, distribution lists, permissions, and security
groups. Provides backup support to document control staff for processing daily
incoming mailbox traffic. Maintains SharePoint libraries and the document
control website. This includes the daily purging and archiving of process mail
and help desk traffic from mailboxes.
Performs qualify checks by sampling processed incoming traffic and help desk
inquiries for accuracy and adherence to procedures, etc.
Provides document control orientation briefing and materials to new hires.
Provides training and guidance to document control staff and program team
members on the use of software tools and resources. Conducts goal plan review
meetings with staff. Performs other responsibilities associated with this
position as may be appropriate.

EDUCATION/EXPERIENCE:
High school diploma (or equivalent), and typically ‎8+ years of related work
experience with at least typically ‎8+ years in document controls (or an
equivalent combination of formal education and work experience).

SKILLS/COMPETENCIES:
Knowledgeable of document control work processes and utilization of electronic
systems for document management, as well as corporate procedures related to
document management. Must also possess a thorough knowledge of database
concepts, project-related software, and the ability to train others in its
use.
Minimum Clearance Required to Start:
Not Applicable/None
Parsons is an equal opportunity employer committed to diversity in the
workplace. Minority/Female/Disabled/Protected Veteran.