The Tech Partner is responsible to support Schneider Electric Workplace and
infrastructure Equipment (including network related ones) physically on-
location at Schneider Electric facilities including but not limited to:
Workplace Equipment on site services
* Desk-side support,
* Hardware break and fix
* Warranty Management (vendor and third party contract management)
* IMACD
* Asset tracking
* VIP Support
* Stock level Management
* Non Catalogued Onsite Services (Non Standard Service Requests)
Infrastructure Equipment on site services
* Eyes and Hand Support
* Escort Services
* Non Catalogued Onsite Services (Non Standard Service Requests)
Qualifications
*
Governance and management of vendors.
* Min 1-2 years Technical Support Experience
* SCCM, AD, McAfee, MS Outlook, Office 365.
* Needs to be continually learning the latest platforms and technology tools.
* Overall technical understanding of all IT platforms and services (e.g. networking, hardware, web
development, app development, cloud computing, etc.).
* Excellent verbal and written communications skills.
* Excellent research, analytical, and problem-solving skills.
* Innovative and creative.
Primary Location : SA-Central-Riyadh Plants
Schedule : Full-time
Unposting Date : Ongoing
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