Sales Administration Associate Analyst

New Business Sales Administration Associate Analyst

JOB DESCRIPTION:
Objective: Support the sales managers in all aspects of account
maintenance ensuring maximum effectiveness of internal administrative
processes and communication to guarantee optimum service to the client

Responsibilities:
* Should be working from Monday to Friday, ideally in line with Dubai timings. However, we can be flexible depending on the workload and availability
* To manage quote requests and proposals from Quote tool, Vlocity and manual process for all locations and for both SME and corporate team (direct and broker channel)
* Mailbox management- Completion of allocated QR by end of day.
* Submission of daily productivity reports.
* Working collaboratively within the support and broader sales team
* Responding to underwriters, broker and client’s queries within TAT
* Supporting important sales projects
* Building trust/relationships with internal teams and brokers/clients
* Salesforce management, reports and internal calls
* Product mastery
* Contribute towards building and improvisation of internal processes and guidelines • Supporting sales team and enabling them to sell when they are away for meetings
* Business awareness and prioritisation
* Strong interpersonal skills with good verbal and written communication to internal and external clients.
* Provide the highest levels of customer service, striving for first contact resolution, responding within given timelines written or verbal
* Build relations with internal departments to ensure all resources are utilized to the benefit of the client/broker, working within the regional benefits and reaching out to relevant service teams where necessary
* Work well in a team environment.
* Efficiency and Accuracy
* Handling objections – which usually happens on multiple brokers/channels
* Proactiveness and taking accountability
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to
changing lives. At The Cigna Group, we’re dedicated to improving the health
and vitality of those we serve. Through our divisions Cigna Healthcare and
Evernorth Health Services, we are committed to enhancing the lives of our
clients, customers and patients. Join us in driving growth and improving
lives.

Qualified applicants will be considered without regard to race, color, age,
disability, sex, childbirth (including pregnancy) or related medical
conditions including but not limited to lactation, sexual orientation, gender
identity or expression, veteran or military status, religion, national origin,
ancestry, marital or familial status, genetic information, status with regard
to public assistance, citizenship status or any other characteristic protected
by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application
process, please email: [email protected] for support. Do not email
[email protected] for an update on your application or to provide your
resume as you will not receive a response.