A Sales Associate greets and receive customers, drive sales through engaging
, demonstrating right product , share product features and benefits, explain
offers , services and close the transactions.
Job requirements Customer Services
* Meet & Greet the customers
* Assisting customers throughout the shopping journey
* Sharing product features & benefit with the customers
* Explaining services , building trust & loyalty
* Resolving Customers queries pre & post Sale
* Ensure product delivery to the customer on time
* Receive feedback from the customer on services & product
Inventory Management
* Daily quick count of all the PIDs available in the store
* Receive bulk shipment , physical count & mark receive in the system on daily basis
* Daily replenishment to fill the display gap
* Check the bad inventory /damage product & keep it on designated place
* Ensure daily handover & receiving product from VRX through HOP app
* Highlight inventory mismatch /discrepancy to the Store Manager
Operational Process
* Following the VM guidelines
* Maintain cleanliness & hygiene in the store
* Update all the SOPs file on daily basis
* Reconcile daily cash & card sale
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