Sales Admin Support

Company Description

The Opportunity
We 're building awe-inspiring experiences. We're launching award-winning
brands. And we're scaling faster than any tech event in history. LEAP,
launched in Riyadh in February ‎2022, attracted over ‎100,000 attendees to its
first edition, and became the most attended tech event in the world in
February ‎2023.
Commentators have described it as: 'A digital Davos' (Wired); 'A head-to-toe
tech player' (Fast Company) and 'The largest debut tech event in history'
(Wired). Stephen Bartlett, speaking with Fast Company, said, "I've been to a
lot of conferences and conventions around the world, and this really feels
like it's in a class of its own."
The event is supported by the world's leading tech brands, investors,
sovereign wealth funds and startups, and captures the pioneering spirit of
Saudi Arabia's Vision ‎2030. With its unprecedented scale and momentum, the
event is attracting enormous interest beyond the tech sector and requires an
experienced brand leader to harness its full potential. Learn more about the
experiences that we curate.
Tahaluf is rewriting the events playbook. Its purpose is transformational, its
DNA digital, and its ambition unprecedented. Over the next ‎12 months Tahaluf
will scale to further increase its lead as the largest B2B Live and On Demand
Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.
To scale at this pace requires impeccable local partners, and Tahaluf is proud
to enjoy the support and partnership of several Gov and Non Gov Organisations
that are at the apex of Saudi's B2B and B2C large scale events scene. In fact,
our partners don't just support the expansion of live events in the Kingdom;
they're also the partner of choice for heavyweights like Apple, Amazon and
AliBaba.
Throughout ‎2023 and ‎2024 Tahaluf will build on its award-winning events; LEAP
(www.onegiantleap.com) and Black Hat Middle East (www.blackhatmea.com), to
launch new, largescale business-to-business events. From technology, real
estate and food to pop culture, intermobility, beauty and beyond, Tahaluf will
introduce a vibrant, varied portfolio of events, trade shows and conferences
to the Kingdom of Saudi Arabia.

Job Description

The Role
The main purpose of this role will be to assist the sales team with all
administration - pricing, enquiries/contracts/orders, following up leads,
handling customer relationships, account management, after sales support, and
ad-hoc administration. Administers sales process, keeps sales pipelines up to
date and identifies information and improvements that drive growth.
Key Responsibilities
Works with Sales and Marketing teams to make changes to sales collateral and
brochures, including floorplans (events), media campaign delivery (digital)
etc.
Works within Salesforce to ensure campaigns are accurate to report
effectively, ensure that Salesforce and all supporting systems integrate
efficiently.
Works within a team which owns the full Rebook process and co-ordinates with
multiple stakeholders to execute on each event/solution.
Communicating with customers to get the desired information, through e-mail,
telephone calls and social channels, answers their queries/request.
Maintaining customer records in Salesforce and all peripheral systems
Generating client leads as well as making efforts towards increasing the
number of customers, answers client queries and prepares/checks sales
documentation such as contacts etc.
Collaborates with stakeholders to ensure solutions are delivered on time,
manages project deliverables and updates accordingly.
Creates and analyse sales reports on a weekly/monthly/yearly basis, and sales
pipelines, using data from multiple sources. Presents sales figures to senior
sales team/management.

Qualifications

Qualifications
* Minimum of ‎2 years ' experience in Sales Admin
* Bachelor's Degree or equivalent experience
Qualities & experience
Communication skills, Customer service, IT skills such as Microsoft Office,
CRM, Organisational skills, Ability to prioritise workload, Attention to
detail, Meeting deadlines, Ability to work well in a team