Assistant Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by
combining world class services, advisory and technology to our clients. We are
committed to hiring the best, most talented people in our industry; and we
support them through professional growth, flexibility, and personalized
benefits to manage life in and outside of work. Whether you’ve got deep
experience in commercial real estate, skilled trades, and technology, or
you’re looking to apply your relevant experience to a new industry, we empower
you to shape a brighter way forward so you can thrive professionally and
personally.

We are looking for an Assistant Facilities Manager for our Integrated Facility
Management business line on our Amazon account dedicated team.

About JLL
We’re JLL. We’re a professional services and investment management firm
specializing in real estate. We help organizations around the world achieve
their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional
home. At JLL, you’ll have a chance to innovate with the world’s leading
businesses, put that expertise into action on landmark projects, and work on
game-changing real estate initiatives. You’ll also make long-lasting
professional connections through sharing different perspectives, and you’ll be
inspired by the best. We’re focused on opportunity and want to help you make
the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose
Reporting to the Facilities Manager and working as part of the overall
Facilities Team, the Assistant Facilities Manager will manage a range of soft
services and provide the necessary support to ensure the efficient and
effective running of the site.

What this job involves
Manage the team providing first line soft services to the site(s), including
reception, mail operations, meeting & events, cleaning, waste & recycling,
vending & food services
Monitor and maintain office equipment and supplies
Manage and maintain regular contact and meetings with relevant vendors - to
report on issues, recommendations and cost estimates
Weekly walk-round with the vendor cleaning manager ensuring cleaning quality
standards are maintained
Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal
customersand action queries promptly in line with service level agreements
Manage daily health & safety issues – maintaining regular scheduled meetings
and records of the fire and safety teams/fire drills/safety equipment/training
Travel/Visitors’ support – interface with locally approved hotels – assist
Client global travel & hotel managers in information gathering and
communicating up to date information to staff.
Assist in the organizing of internal and external Client events
Managing the quality of conferencing facilities
Manage food and kitchen facilities – provide direction to housekeepers
Raise purchase orders
Manage Wiki pages and other communication channels for the site(s)
Deputise / provide cover for Building Operations Engineer / Facilities Manager
when appropriate
Responsible for all other duties and tasks as assigned

Every day is different, and in all these activities, we’d encourage you to
show your ingenuity

Sounds like you? To apply you need to have:
Knowledge of the Facilities/Office Services Coordinator role
Previous experience of working within a in a high profile corporate
environment
Previous reception or hospitality experience
Education: Diploma/degree level
Problem solving skill
Good decision making
Excellent written/verbal communications
Spreadsheet and word processing
Customer focused
Good inter-personal skills
Assertive
Attention to detail

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed
together – across the desk and around the globe. Where like-minded people work
naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your
ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied
experiences. Keep those ambitions in sights and imagine where JLL can take
you...
Apply today at jll.com/careers.
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If this job description resonates with you, we encourage you to apply even if
you don’t meet all of the requirements below. We’re interested in getting to
know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we
offer a supportive culture and comprehensive benefits package that prioritizes
mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm
specializing in real estate. We have operations in over ‎80 countries and a
workforce of over ‎102,000 individuals around the world who help real estate
owners, occupiers and investors achieve their business ambitions. As a global
Fortune ‎500 company, we also have an inherent responsibility to drive
sustainability and corporate social responsibility. That’s why we’re committed
to our purpose to shape the future of real estate for a better world. We’re
using the most advanced technology to create rewarding opportunities, amazing
spaces and sustainable real estate solutions for our clients, our people, and
our communities.

Our core values of teamwork, ethics and excellence are also fundamental to
everything we do and we’re honored to be recognized with awards for our
success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued
and empowered to achieve our full potential is important to who we are today
and where we’re headed in the future. And we know that unique backgrounds,
experiences and perspectives help us think bigger, spark innovation and
succeed together.