Accountabilities to the District Sales Manager
Maximizes sales of Amgen 's products in territory
* Achieves sales targets
* Delivers key messages
* Collaborates with manager to implement agreed POA in line with marketing strategy
* Identifies and establishes high quality customer relationships and internal collaboration
* Knows in-depth knowledge of the product(s), market , stakeholders, and competitors
* Works within agreed budgets
* Lives the Amgen Values
Responsibilities
Collaborates with manager to develop and implement territory POA and key
account plans. Achieve POA
Evaluates progress vs. plan monthly and agrees to course corrections with
manager
Contributes to Cluster/Territory Teams Collaborates (Medical Affairs/Key
Account Manager, etc.) to agree on key account plan
objectives/responsibilities
Engage s with peers and District Manager to learn best practices
Demonstrates an understanding of industry and healthcare trends, of how
retail practices, clinics and hospitals operate.
Identify and gather competitive information
Follows through on customer commitments and requests in a timely fashion
Reports customer activity in the CRM system and ensures customer profiles are
kept up to date
Demonstrates an understanding of Amgen Performance 4 selling platform to
satisfy customer and Amgen needs
Operates within the agreed expense budget aligned with POA priorities
Seeks advice and assistance to organize activities
Continuously develops and improves product knowledge, communication and
selling skills through self-learning and active participation in agreed
training programs. Drives own development
Qualifications
Oncology experience or specialty care will be +++
The knowledge and skills necessary to perform the duties of this position
are typically acquired through the following combination of education,
experience and knowledge, or the equivalent.
Minimum Requirements
Minimum 1 year of experience in the pharmaceutical industry in a sales-related
job
Basic knowledge of and experience in a hospital environment (not for
specialist Sales Reps)
Some experience with computer systems (CRM databases and MS Office)
Fluency in local language, both in oral and written communication
Relevant local legal qualification
*
Preferred Requirements
Bachelor 's degree in life science or (bio) medical sciences
Knowledge of Customer Relation Management principles
Exposure to interactions with various disciplines and organizational levels
Exposure to project management principles
Desired behaviors
(From Professional Sales Rep Competency Framework - Excerpt Only - Provided
in Full Detail in the Amgen Sales Force Career Track Guide )
Core Knowledge
Demonstrates an understanding of the sales cycles, hospital environment &
industry environment and applies this knowledge in day-to-day practice. Knows
Amgen/competitor product s and services.
Problem-Solving
Breaks issues down into major components that reflect basic understanding of
the relevant issues.
Goal Setting & Tracking
Holds self-accountable for achieving established goals.
Tailored messages & Influencing skills
Interactions with others (customers, peer, manager, etc.) is open, honest and
cooperative.
Compelling Messages
Able to deliver the selling message in a clear and assertive way .
Appropriately uses Amgen 's Marketing and Sales tools to support the sales
process.
Call Planning and Execution
Develops pre-call plans and uses plans in customer interactions
Demonstrates basic time management skills in terms of prioritizing activities
and completing work in a timely manner; meets deadlines.
Rigorous Planning & Execution
Able to seek out information, both on specific issues and on a more general,
or territory level, and to use this information to analyze, identify
implications and set priorities.
Join Us
If you're seeking a career where you can truly make a difference in the lives
of others, a career where you can work at the absolute forefront of
biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative
human therapeutics. Our medicines have helped millions of patients in the
fight against cancer, kidney diseases, rheumatoid arthritis and other serious
illnesses.
As an organization dedicated to improving the quality of life for people
around the world, Amgen fosters an inclusive environment of diverse, ethical,
committed and highly accomplished people who respect each other but compete
intensely to win. Together, we live the Amgen values as we continue advancing
science to serve patients.
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