Reference Code: 91242
Riyadh, 01, SA
Permanent
Since 1874, Piaget has been committed to bringing the spirit of Luxury to life
thanks to a constant quest for creativity, an unlimited innovation and a
respect for excellence. All this being possible thanks to a fully integrated
Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder's motto still remains the
guiding principle for all our colleagues across the world who, every day, make
Piaget grow with passion.
MAIN PURPOSE
The Retail Executive is a key role in ensuring proper and efficient
functioning of Piaget boutiques in Saudi Arabia, towards achievement targets
and high productivity.
KEY RESPONSIBILITIES
Retail Operations, Standards and Procedures:
* Ensure the brand and Richemont retail guidelines and operational procedures in all boutiques are applied
* Channel retail guidelines updates to all the network
* Ensure uniforms, staff appearance, boutique atmosphere and setup are in line with the brand guidelines
* Audit & stock takes: liaise & facilitate with Richemont Back office and boutique teams
* Ensure consistency within all boutiques
* Share best practices with Country Manager and Regional retail team
Commercial aspects
* Assist regional CRM manager in harnessing data, analysis, and implementing customer activation plans
* Monitor clients priorities and KPIs
* Monitor boutique KPIs (conversion, presentation, retention, acquisitions rates) and recommend corrective / improvement measures
* Assist boutique manager in the preparation of boutique commercial plans
Boutiques development and maintenance
* Support country manager in the project management of boutique openings / renovations/ relocations / internalization / closures including the fit out with Piaget HQ, Piaget regional team, Richemont and partners in MEIA region
* Propose, manage, and coordinate with third party operators / contactors for boutique maintenance, utilities, sanitation and hygiene, IT equipment, HVAC and others
* Assist boutiques in the process of identifying, forecasting, ordering, and budgeting of external contracted services
Visual Merchandising:
* Support regional VM specialist in the application of visual merchandising guidelines in the boutiques and provide reports
* Optimize storage / stock management of VM material
* Assist boutique managers in the forecast of VM / gifts
* Assist boutiques in the order of print stationary and clients gifting
* Liaise with the local and regional marketing teams in the implementation of activations and events in the boutiques when it requires changes to the boutiques setup or VM
* Assist in the setup of events when VM is in order
External Boutiques:
* Assist in the implementation and application of all retail guidelines and procedures as per internal boutiques
* Assist in the implementation and application of all visual merchandising guidelines as per internal boutiques
* Assist the Country Manager and the regional head of wholesale in the implementation of the Piaget Sunrise Kit for external boutiques (guidelines covering boutiques operations from all aspects)
Budgets:
* Support of the boutiques contracted services costs
* Support in the control of VM and gifts ordering from regional offices or HQ
* Coordinate with regional SDP manager
JOB PROFILE
Education:
University degree
Required Experience:
Minimum 4 years of experience in a similar role preferably in luxury goods
industry
Languages Ability:
Fluent Arabic & English (written and spoken)
French is a plus.
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